At a Glance
- Tasks: Help customers by answering calls and emails, resolving queries, and arranging deliveries.
- Company: Join a supportive team in a rewarding customer service role.
- Benefits: Flexible remote work after training, Monday to Friday hours, and ongoing support.
- Other info: Immediate start with opportunities for growth and development.
- Why this job: Make a difference daily by helping others and gaining valuable experience.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 14 £ per hour.
Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be ongoing, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based.
Key Duties include:
- Answering incoming calls from customers or healthcare professionals
- Answering queries via the phone and email
- Logging machine faults
- Making outgoing calls arranging deliveries for customers
- Chasing up orders and deliveries
- Checking stock
- Processing and filing driver documentation
Person/skills:
- Great communication skills
- Able to work in a fast-paced environment
- Computer literate
If you get satisfaction from helping others this is the perfect role for you!
Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you.
Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Remote Customer Service Agent - Immediate start in Surrey employer: Source4 Personnel Solutions
At Source4, we pride ourselves on being an excellent employer, offering a dynamic work culture in Camberley that fosters collaboration and growth. As a Junior Buyer, you'll benefit from comprehensive training and development opportunities, ensuring your career progresses alongside our commitment to excellence. Our supportive environment encourages teamwork and innovation, making it a rewarding place to build your professional journey.
Contact Details:
Source4 Personnel Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Service Agent - Immediate start in Surrey
✨Tip Number 1
Make sure you research the company and its values before your interview. This shows that you're genuinely interested in the role and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This not only shows your enthusiasm but also helps you figure out if the job is right for you.
✨Tip Number 4
Apply through our website for a smoother process. We’re here to help you every step of the way, so don’t hesitate to reach out if you have any questions!
We think you need these skills to ace Remote Customer Service Agent - Immediate start in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your great communication skills and ability to work in a fast-paced environment make you the perfect fit for our Customer Service team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re excited about this role. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Source4 Personnel Solutions
✨Know the Role Inside Out
Before your interview, make sure you understand the key duties of a Remote Customer Service Agent. Familiarise yourself with answering calls, logging faults, and processing documentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is essential for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved customer queries or worked in a fast-paced environment, and be ready to share those stories.
✨Demonstrate Empathy
This role requires an empathetic approach, so think about how you can convey your ability to understand and support customers. Prepare to discuss situations where you’ve helped others and how that made a difference to their experience.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Practice responses that highlight your skills in problem-solving, teamwork, and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
