At a Glance
- Tasks: Help customers by answering calls and emails, resolving queries, and managing deliveries.
- Company: Join a supportive team in a rewarding customer service role.
- Benefits: Flexible remote work after training, Monday to Friday schedule, and ongoing support.
- Other info: Immediate start with opportunities for growth and development.
- Why this job: Make a difference daily by helping others and gaining valuable experience.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 14 £ per hour.
Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be ongoing, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based.
Key Duties include:
- Answering incoming calls from customers or healthcare professionals
- Answering queries via the phone and email
- Logging machine faults
- Making outgoing calls arranging deliveries for customers
- Chasing up orders and deliveries
- Checking stock
- Processing and filing driver documentation
Person/skills:
- Great communication skills
- Able to work in a fast-paced environment
- Computer literate
If you get satisfaction from helping others this is the perfect role for you!
Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you.
Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Remote Customer Service Agent - Immediate start in Southampton employer: Source4 Personnel Solutions
At Source4, we pride ourselves on being an excellent employer, offering a dynamic work culture in Camberley that fosters collaboration and growth. As a Junior Buyer, you'll benefit from comprehensive training and development opportunities, ensuring your career progresses alongside our commitment to excellence. Our supportive environment encourages teamwork and innovation, making it a rewarding place to build your professional journey.
Contact Details:
Source4 Personnel Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Service Agent - Immediate start in Southampton
✨Tip Number 1
Make sure you research the company and its values before your interview. This shows that you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you shine during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! It shows you're engaged and gives you a chance to find out if the role is right for you too.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We’re always on the lookout for empathetic individuals like you, so don’t hesitate!
We think you need these skills to ace Remote Customer Service Agent - Immediate start in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your great communication skills and ability to work in a fast-paced environment make you the perfect fit for our Customer Service team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re excited about this role. We love seeing genuine enthusiasm, so let your personality come through!
Follow Application Instructions:Pay close attention to the application process outlined in the job description. We recommend applying directly through our website to ensure your application gets to us without any hiccups!
Be Patient and Stay Positive:We’re currently swamped with applications, so it might take a little while for us to get back to you. If you don’t hear from us within a week, don’t be discouraged – keep an eye out for other opportunities and stay positive!
How to prepare for a job interview at Source4 Personnel Solutions
✨Know the Role Inside Out
Before your interview, make sure you understand the key duties of a Remote Customer Service Agent. Familiarise yourself with answering customer queries, logging faults, and processing documentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is essential for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved customer issues or worked in a fast-paced environment, and be ready to share those stories.
✨Demonstrate Empathy
This role requires an empathetic approach, so think about how you can convey your ability to understand and support customers. Prepare to discuss situations where you’ve gone above and beyond to help someone, as this will resonate well with the interviewers.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Practice responses that highlight your problem-solving skills, adaptability, and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
