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For Companies At a Glance
- Tasks: Join our team to manage customer orders and ensure top-notch service.
- Company: Be part of a vibrant company focused on customer satisfaction and operational excellence.
- Benefits: Enjoy a hybrid work model with flexibility and a supportive team environment.
- Why this job: This role offers a chance to enhance your skills in a dynamic, customer-focused setting.
- Qualifications: Strong communication skills and attention to detail are essential; GCSEs in English and Maths required.
- Other info: Opportunity to collaborate with diverse teams and grow in a fast-paced environment.
The predicted salary is between 27000 - 42000 £ per year.
Are you passionate about delivering an exceptional service while ensuring flawless order management? Our client is looking for a Customer Centric Order Processing Specialist to join their vibrant team. In this dynamic role, you’ll handle critical tasks that drive customer satisfaction and operational efficiency. Key Responsibilities: · Process customer orders with precision, ensuring accurate item details and pricing.· Utilise the JDE Oracle system and collaborate with 3PL providers for seamless delivery.· Ensure product compliance with EU retail regulations, including EU TSD standards.· Resolve delivery discrepancies, maintaining comprehensive internal records.· Regularly review and update customer orders to maintain transparency and accuracy.· Deliver outstanding customer service via multiple channels, keeping customers delighted.· Collaborate with cross-functional teams to meet customer requirements and ensure compliance.· Show adaptability by managing additional accounts when needed. Requirements: · Exceptional communication skills, both written and verbal.· Proficiency in order entry and a sharp eye for detail.· Ability to work effectively with colleagues across diverse linguistic backgrounds.· Understanding of product barcoding and EU retail compliance.· Competence in MS Excel and Outlook.· Strong organisational skills and reliability in a fast-paced environment.· GCSEs (or equivalent) in English and Maths (grades A-C).·…
Order Management Administrator (hybrid) employer: Source4 Personnel Solutions
Contact Detail:
Source4 Personnel Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Administrator (hybrid)
✨Tip Number 1
Familiarize yourself with the JDE Oracle system, as it's a key tool for this role. Consider taking online courses or tutorials to boost your proficiency and demonstrate your commitment to mastering the software.
✨Tip Number 2
Brush up on EU retail regulations and product compliance standards. Understanding these regulations will not only help you in the role but also show your potential employer that you're proactive and knowledgeable.
✨Tip Number 3
Practice your communication skills, especially in a customer service context. Role-playing scenarios can help you prepare for handling customer inquiries and resolving issues effectively.
✨Tip Number 4
Network with professionals in order management or related fields. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
We think you need these skills to ace Order Management Administrator (hybrid)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in order management or customer service. Use specific examples that demonstrate your ability to process orders accurately and efficiently.
Showcase Communication Skills: Since exceptional communication skills are a requirement, include examples of how you've effectively communicated with customers or team members in the past. This could be through written correspondence or verbal interactions.
Detail Your Technical Proficiency: Mention your familiarity with systems like JDE Oracle and your proficiency in MS Excel and Outlook. If you have experience with product barcoding or EU retail compliance, be sure to include that as well.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and requirements listed in the job description. Use keywords from the job posting to ensure your application stands out to hiring managers.
How to prepare for a job interview at Source4 Personnel Solutions
✨Showcase Your Attention to Detail
Since the role requires precision in processing customer orders, be prepared to discuss examples from your past experiences where your attention to detail made a significant impact. Highlight any specific instances where you caught errors or improved processes.
✨Demonstrate Your Customer Service Skills
Prepare to share stories that illustrate your commitment to exceptional customer service. Think of situations where you went above and beyond to resolve issues or enhance customer satisfaction, as this aligns with the company's focus on delivering outstanding service.
✨Familiarize Yourself with JDE Oracle and EU Regulations
Research the JDE Oracle system and familiarize yourself with EU retail regulations, including EU TSD standards. Being knowledgeable about these systems and regulations will show your preparedness and ability to hit the ground running.
✨Highlight Your Collaboration Skills
Since the position involves working with cross-functional teams and 3PL providers, be ready to discuss how you've successfully collaborated with diverse teams in the past. Emphasize your communication skills and adaptability in working with colleagues from different backgrounds.
