Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day?
Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area.
This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week.
After 6 weeks training this role will become home based.
Key Duties include:
Answering incoming calls from customers or healthcare professionals
Answering queries via the phone and email
Logging machine faults
Making outgoing calls arranging deliveries for customers
Chasing up orders and deliveries
Checking stock
Processing and filing driver documentation
Person/skills:
Great communication skills
Able to work in a fast pasted environment
Computer literate
If you get satisfaction from helping others this is the perfect role for you!
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Contact Details:
Source4 Personnel Solutions Recruitment Team
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your great communication skills and ability to work in a fast-paced environment make you the perfect fit for our Customer Service team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re excited about this role. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Source4 Personnel Solutions
✨Know the Role Inside Out
Before your interview, make sure you understand the key duties of a Remote Customer Service Agent. Familiarise yourself with answering calls, logging faults, and processing documentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is essential for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved customer issues or worked in a fast-paced environment, and be ready to share those stories.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what success looks like in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
