At a Glance
- Tasks: Help customers by answering calls and emails, resolving queries, and arranging deliveries.
- Company: Join a supportive team in a rewarding customer service role.
- Benefits: Flexible remote work after training, Monday to Friday hours, and ongoing support.
- Other info: Immediate start with opportunities for growth and development.
- Why this job: Make a difference daily by helping others and gaining valuable experience.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 14 £ per hour.
Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be ongoing, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based.
Key Duties include:
- Answering incoming calls from customers or healthcare professionals
- Answering queries via the phone and email
- Logging machine faults
- Making outgoing calls arranging deliveries for customers
- Chasing up orders and deliveries
- Checking stock
- Processing and filing driver documentation
Person/skills:
- Great communication skills
- Able to work in a fast-paced environment
- Computer literate
If you get satisfaction from helping others this is the perfect role for you!
Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you.
Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Remote Customer Service Agent - Immediate start in Derby employer: Source4 Personnel Solutions
At Source4, we pride ourselves on being an excellent employer, offering a dynamic work culture in Camberley that fosters collaboration and growth. As a Junior Buyer, you'll benefit from comprehensive training and development opportunities, ensuring your career progresses alongside our commitment to excellence. Our supportive environment encourages teamwork and innovation, making it a rewarding place to build your professional journey.
Contact Details:
Source4 Personnel Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Service Agent - Immediate start in Derby
✨Tip Number 1
Make sure you research the company and its values before your interview. This shows that you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you shine during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! It shows you're engaged and gives you a chance to find out if the role is right for you too.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We’re always on the lookout for empathetic individuals like you who want to make a difference!
We think you need these skills to ace Remote Customer Service Agent - Immediate start in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your great communication skills and ability to work in a fast-paced environment make you the perfect fit for our Customer Service team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and why you’re excited about this role. We love seeing genuine enthusiasm, so let your personality come through!
Follow Application Instructions:Pay close attention to the application process outlined in the job description. We recommend applying through our website to ensure your application gets to us quickly and efficiently. Don’t skip any steps!
Be Patient and Stay Positive:We’re currently overwhelmed with applications, so it might take a bit of time to hear back from us. If you don’t hear from us within a week, don’t be discouraged—keep looking for opportunities and stay positive!
How to prepare for a job interview at Source4 Personnel Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Remote Customer Service Agent. Familiarise yourself with common customer queries and how to handle them. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Empathy
Since this role requires an empathetic individual, prepare examples from your past experiences where you've successfully helped customers or resolved conflicts. Highlighting your ability to connect with others will set you apart from other candidates.
✨Practice Your Communication Skills
As communication is key in this position, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with answering questions on the spot.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced environment mentioned in the job description, think of situations where you've had to think on your feet. Be prepared to discuss how you manage stress and prioritise tasks when things get busy.
