At a Glance
- Tasks: Assist customers via phone, email, and webchat while ensuring a welcoming experience.
- Company: Join a dynamic team focused on customer satisfaction and support.
- Benefits: Enjoy staff discounts, incentives, and commission opportunities for your hard work.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in customer experiences and develop valuable skills.
- Qualifications: Previous customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Our client is looking for a Sales Administrator to join their team.
Responsibilities
- Responding promptly to customer enquiries via phone, email, and webchat.
- Meeting and greeting customers in person, ensuring a welcoming experience.
- Handling delivery queries and resolving issues effectively.
- Collaborating with internal teams to ensure customer satisfaction.
- Maintaining up-to-date knowledge of our products and services and cross selling.
- Provide first-line support for customer service and sales enquiries.
- Manage incoming calls and webchat interactions professionally.
- Process customer orders and handle related administrative tasks.
- Address and resolve customer complaints and delivery issues.
- Ensure a high level of customer satisfaction through excellent service.
- Maintain accurate records of customer interactions and transactions.
Person / Experience Required
- Previous experience in a customer service or sales role (desirable).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
Perks and benefits you can look forward to
- Staff discount after 6 months of employment.
- Incentives and treats provided throughout the year to celebrate success.
- Opportunity to earn commission, rewarding your performance and customer service excellence.
Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
1 month Temporary Customer Service Administrator employer: Source4 Personnel Solutions Ltd
Join our dynamic team as a Temporary Customer Service Administrator, where you'll be part of a supportive work culture that values customer satisfaction and employee growth. With opportunities for performance-based incentives and a welcoming environment, we ensure that every team member feels appreciated and motivated to excel. Located in a vibrant area, our company offers unique perks such as staff discounts and regular celebrations of success, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Source4 Personnel Solutions Ltd Recruitment Team
