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- Tasks: Drive growth in key accounts and identify new opportunities for success.
- Company: Research-led advisory firm helping top professional services firms make impactful decisions.
- Benefits: Strong professional development, hybrid work environment, and flexible hours.
- Other info: Join a collaborative culture focused on innovation and long-term success.
- Why this job: Make a real impact by building long-term client relationships and driving strategic growth.
- Qualifications: 5+ years in account management or business development with strong commercial instincts.
The predicted salary is between 60000 - 80000 £ per year.
Source is a research-led advisory firm that helps the world’s largest professional services firms make their most important decisions. With a wealth of independent insight, knowledge, and experience in the industry, Source delivers clear-cut direction that gives firms and their leaders the confidence to act.
The Senior Client Manager is experienced and commercially driven and will be responsible for achieving targets by driving growth in specific accounts. This role combines account ownership with a hunter mindset - identifying, developing, and converting new opportunities within existing accounts and across targeted prospects.
Key facets of this role:
- Work with the Head of Sales to ensure account initiatives consistently meet or exceed quarterly targets in alignment with overall company objectives.
- Own and develop a portfolio of accounts, proactively identifying opportunities to cross-sell, up-sell, and increase the account footprint.
- Lead the full commercial cycle, taking overall responsibility for identifying opportunities, proposal writing, negotiation, and closing successful, profitable deals.
- Developing and executing account growth plans aligned to sales targets, converting marketing-qualified leads into a qualified pipeline through targeted outreach.
- Monitor leadership changes and maintain accurate CRM/SF management and pipeline discipline to generate future sales.
To strengthen long-term client relationships:
- Build and expand senior and executive-level relationships within accounts, navigating complex dynamics with empathy and integrity.
- Serve as the 'voice of the client' on projects to ensure the organisation delivers exactly what was promised and expected.
- Partner with delivery teams to shape solutions, identify follow-on sales during post-project reviews, and manage complex issues for top-priority clients.
- Represent the organisation at relevant events and meetings to build high-level connections and professional credibility.
To support the broader growth of the business:
- Support sales activity across all target market segments, including awareness campaigns and events.
- Act as a role model for the clients team in terms of focus, commercial acumen, and consultative selling skills.
- Help build a high-performance, accountable, and collaborative culture focused on long-term success.
Leadership attributes:
To succeed in this role, you will demonstrate the following leadership attributes and ways of working:
- Vision & Accountability: Ability to drive strategic vision while taking ownership of outcomes and following through on commitments.
- Business-first & Solution-focused: Prioritise company success over immediate interests and approach challenges with an innovative, improvement-led mindset.
- Adaptability & Collaboration: Embrace change with agility and work cross-functionally to align teams with shared business goals.
- Objectivity: Maintain an impartial perspective and accept honest feedback to drive continuous growth.
The type of person we need in this role:
This role can only be done effectively by someone who has:
- 5+ years’ experience in account management or business development within professional services or a consultancy environment.
- A forward-thinking strategic mindset capable of driving measurable business outcomes while proactively anticipating market shifts and mitigating potential risks.
- The ability to adapt to changing client needs and market dynamics.
- Strong commercial instincts, with an expert understanding of client priorities, able to address complex challenges and deliver solutions that align with business goals.
- Extensive account management experience, with a proven history of success working at a senior level with strategic clients, ensuring long-term partnerships and sustained growth.
- The ability to inspire action across cross-functional teams to achieve measurable business outcomes.
What we offer:
- Strong professional development and continued learning.
- Hybrid work environment (2 days minimum in our London office) with core hours and time flexibility.
Senior Client Manager employer: Source
Contact Detail:
Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential clients or at networking events, share insights and experiences that highlight your skills. This positions you as a thought leader in the field.
✨Tip Number 3
Follow up! After meeting someone, drop them a quick message to keep the conversation going. It shows you’re genuinely interested and keeps you on their radar for future opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles, and applying directly gives you a better chance to stand out. Plus, it’s super easy to navigate!
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Manager role. Highlight your experience in account management and business development, focusing on how you've driven growth and built relationships in previous roles.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and achieved targets, and don’t forget to show your enthusiasm for working with us at StudySmarter!
Showcase Your Commercial Acumen: In your application, demonstrate your strong commercial instincts. Talk about how you've identified opportunities and navigated complex client dynamics in the past. We want to see that you can think strategically and drive measurable outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Source
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, challenges, and opportunities. This will not only show your commitment but also help you discuss how you can drive growth effectively.
✨Showcase Your Hunter Mindset
Be ready to share specific examples of how you've identified and converted new opportunities in past roles. Highlight your proactive approach and how it led to successful outcomes. This is key for a Senior Client Manager!
✨Demonstrate Strong Relationship Skills
Prepare to discuss how you've built and maintained senior-level relationships in previous positions. Use real-life scenarios to illustrate your empathy and integrity when navigating complex client dynamics.
✨Align with Company Objectives
Familiarise yourself with the company's goals and values. During the interview, articulate how your experience aligns with their objectives and how you can contribute to achieving them. This shows you're not just looking for a job, but a partnership.