Customer Service Lead

Customer Service Lead

Full-Time 40000 - 45000 £ / year (est.) No working from home possible
Source

At a Glance

  • Tasks: Lead a small team to deliver exceptional customer service and enhance the customer experience.
  • Company: Join a luxury ecommerce brand that values excellence and innovation.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Why this job: Shape customer experiences and inspire a passionate team in a dynamic industry.
  • Qualifications: Experience in customer service and strong leadership skills.

The predicted salary is between 40000 - 45000 £ per year.

Customer Service Lead - Luxury Ecommerce Brand - £40-45k Lead our customer service team and help shape an exceptional customer experience.

We're looking for an experienced and motivated Customer Service Lead to join our growing luxury ecommerce business.

This is an exciting opportunity for someone who is passionate about customer service and enjoys leading, developing and inspiring a small team.

As Customer Service Lead, you'll oversee the day-to-day operation of our customer service function, managing a team of two while driving productivity, service excellence and continuous improvement.

You'll work collaboratively across the business to ensure every customer interaction reflects our brand values and contributes to an outstanding customer experience.

Key Responsibilities Team Leadership Lead, motivate and support a team of two Customer Service

Customer Service Lead employer: Source

Join a pioneering HealthTech company that champions proactive healthcare and offers a dynamic work environment where innovation thrives. With fully remote or hybrid options available, you will enjoy the flexibility to work from anywhere while being part of a collaborative team that values creativity and experimentation. The company provides stock options, access to health insurance, and genuine opportunities for personal and professional growth, making it an ideal place for passionate marketers eager to make a meaningful impact.

Source

Contact Details:

Source Recruitment Team

We think you need these skills to ace Customer Service Lead

Team Leadership
Customer Service Excellence
Motivational Skills
Operational Management
Productivity Improvement
Collaboration
Brand Values Alignment