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- Tasks: Manage creative workflows and ensure projects are delivered on time and to the highest standards.
- Company: Dynamic agency in London with a focus on FMCG and retail.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Be the key link between creative and account teams, driving innovative projects forward.
- Qualifications: 5+ years in creative services management and strong project management skills.
- Other info: Fast-paced environment with a focus on collaboration and creativity.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a hands-on Creative Services Manager to act as the key link between creative and account teams, ensuring work flows smoothly through the studio. Focusing on FMCG/Retail output, this role is about managing workflow, resources and delivery across fast-paced, deadline-driven projects, keeping everything on time, on budget and to the highest creative standard. Ideal for someone who thrives in complex, multi-project environments and enjoys making creative teams operate at their best.
Key Responsibilities- Resource planning & trafficking – Plan, control and distribute all briefs and workflows for designated clients, working closely with Creative Directors and Studio Leads to allocate the right creative resource and optimise utilisation across the team.
- Quality control – Maintain quality and consistency across structural, design and artwork output, supporting Creative Leads with clear sign-off on all high-priority work, ensuring adherence to client style guides, legal requirements and creative standards.
- Cost control & utilisation – Keep projects on time and within budget by monitoring timesheets and utilisation reports, supporting the Head of Creative Services and Finance in managing resource deployment and controlling approved freelance spend.
- Cross-discipline coordination – Support seamless collaboration between Creative, Digital, AV and Account Management teams, ensuring transparency, accountability and smooth handovers across all stages of delivery.
- Systems & process optimisation – Support and improve creative workflow processes by managing diarised briefs and WIPs with Account Teams and Designers, ensuring projects are delivered on time, on budget and with clear ownership throughout.
- 5+ years’ experience as a Creative Services Manager within an integrated agency or pre-press production environment
- Strong understanding of POP, POS, print and production techniques
- Knowledge of structural production processes is an advantage
- Proven project management experience across trafficking, WIPs and production workflows
- Expert understanding of the design process and creative delivery requirements
- Experience working on large UK, European or global brands across FMCG, Shopper and Entertainment
- Strong understanding of confidentiality and IP management
- Mac and PC literate
- Proficient in MS Office (Outlook, Excel, Word, PowerPoint); InDesign experience an advantage
Please apply today if you think this sounds like a good fit for you!
Creative Services Manager – London / Hybrid employer: Source
Contact Detail:
Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Services Manager – London / Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the creative industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, bring it along or share it digitally to showcase your skills and experience.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Be ready to discuss how your experience aligns with their needs, especially in managing workflows and resources in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Creative Services Manager – London / Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Creative Services Manager role. Highlight your experience in managing workflows and resources, especially in fast-paced environments like FMCG or retail. We want to see how you’ve made creative teams shine!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about this role and how your skills align with our needs. Don’t forget to mention your project management experience and how you keep things on time and on budget.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in resource planning, quality control, and cross-discipline coordination. We love seeing concrete examples of how you’ve improved processes and delivered high-quality work under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Source
✨Know Your Creative Workflow
Familiarise yourself with the creative workflow processes mentioned in the job description. Be ready to discuss how you’ve optimised workflows in your previous roles, especially in fast-paced environments. This shows you understand the importance of resource planning and can hit the ground running.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience, particularly in managing multiple projects simultaneously. Discuss specific tools or methods you've used to keep projects on time and within budget, as this is crucial for the role.
✨Demonstrate Quality Control Knowledge
Be prepared to talk about how you ensure quality and consistency in creative outputs. Share experiences where you maintained high standards and adhered to client style guides, as this will resonate well with the interviewers.
✨Highlight Cross-Discipline Collaboration
Think of instances where you facilitated collaboration between different teams, such as Creative, Digital, and Account Management. Emphasising your ability to ensure smooth handovers and accountability will show that you can thrive in a multi-disciplinary environment.
