At a Glance
- Tasks: Lead operations and enhance employee experience in a dynamic creative agency.
- Company: Award-winning independent creative agency with a vibrant culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a team that collaborates with globally recognised brands and fosters innovation.
- Why this job: Shape the future of operations while supporting creative teams in a fast-paced environment.
- Qualifications: Experience in operations and people management within a creative or client services setting.
The predicted salary is between 60000 - 75000 £ per year.
I'm delighted to be partnering with an award-winning independent creative agency that's looking to hire an experienced Operations & People Lead. This is a genuinely broad and business-critical role, but first and foremost it's an operations-led position (approximately 65% Operations / 35% People). You'll be the operational heartbeat of the agency, ensuring everything behind the scenes runs seamlessly while helping create an outstanding employee experience.
Working closely with the leadership team, you'll have real ownership across agency operations, compliance, client security and workplace culture, making this the perfect opportunity for someone who enjoys solving problems, improving processes and creating an environment where creative teams can thrive.
- Leading the day-to-day running of a busy creative agency.
- Managing office operations and facilities.
- Acting as the first point of contact for client security requirements, vendor questionnaires and compliance processes.
- Coordinating content security audits and working closely with the IT team to ensure client standards are met.
- Overseeing business continuity planning, Health & Safety, GDPR and confidentiality processes.
- Continually reviewing and improving operational processes across the business.
- Supporting the employee lifecycle, including onboarding, offboarding and probation.
- Coordinating performance review cycles and salary review processes.
- Supporting employee wellbeing, benefits and engagement initiatives.
- Maintaining people policies, handbooks and hybrid working practices.
- Helping deliver an exceptional employee experience from recruitment through to development.
Has experience leading operations within a creative agency, production company or similarly fast-paced client services environment. Has practical experience across People Operations and enjoys supporting employee experience, but doesn't necessarily come from a traditional HR background. Is confident managing compliance, policies and confidential client environments. Has experience coordinating client security requirements, audits or operational compliance. Builds trusted relationships across all levels of the business.
The opportunity to shape the operations and employee experience of a growing creative agency. The chance to work alongside globally recognised brands in a highly creative environment.
If you're an experienced Operations & People professional who enjoys building brilliant businesses behind the scenes, I'd love to hear from you.
People Operation Lead in City of London employer: Source
Join a pioneering HealthTech company that champions proactive healthcare and offers a dynamic work environment where innovation thrives. With fully remote or hybrid options available, you will enjoy the flexibility to work from anywhere while being part of a collaborative team that values creativity and experimentation. The company provides stock options, access to health insurance, and genuine opportunities for personal and professional growth, making it an ideal place for passionate marketers eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land People Operation Lead in City of London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Source!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Source.
We think you need these skills to ace People Operation Lead in City of London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Source. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Source and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Source. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Source's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Source
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Source.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Source will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Source and how you would contribute to adapting HR strategies.
