Business Process Analyst

You will be working as part of a leading Investment Bank’s BCA team. Your primary focus will be to support the lead Change Manager who is overseeing a high profile and complex integration project between two corporate entities. You will be responsible for working with IT and Operational SMEs & stakeholders to identify and map core processes, identify gaps, refine existing process and stand up new process all of which will ultimately drive the overall target operating model (TOM). You will be expected to Introduce smarter ways of working whilst encouraging best practice across the delivery community. There will be some elements of functional requirements gathering for future systematic solutioning, working with IT to build test cases and support test execution before rolling out business readiness and training plans to SMEs and core business functions who will ultimately be responsible for support the TOM., * Working with the SME teams to define the ‘to-be’ operating model, cataloguing of core processes and procedures under a defined framework.

• Facilitate workshops to map and document new processes and workflows.

• Agree RACI Matrix to ensure roles and responsibilities are fully understood by all parties.

• Analyse and decompress existing business processes related to core IT finance activities such as cost centre structures, timesheet capture, requisition management, project costings/labour true up and accounts payable.

• Document business requirements, particularly those that require onward technical specifications/build across key applications.

• Oversee test preparation (test documentation/test case planning, aligning with the test manager to ensure key entry and exit criteria are captured, running of tests, defect management etc), where the effort involves supporting various aspects of system change.

• Contribute towards Working Group materials (when required) and work with the PM to log and remediate project RAID items.

• Write and implement SME training plans and schedule training clinics.

• Create and rollout operational readiness runbooks.

• Ensure your clearly documented processes are transitioned into the SME teams as part of a clear business readiness plan for which all stakeholders are fully trained and acceptance criteria adhered too.

• Previous experience defining target operating models and mapping internal processes.

• Evidence of supporting and driving financial administrative processes within an IT and finance project-based environment, ideally in an investment banking or financial services sector.

• Strong communication and interpersonal skills with a collaborative attitude.

• Excellent organizational and presentation skills.

• Analytical thinker with strong problem-solving skills, comfortable working amongst complex data sets, challenging and reporting data related anomalies.

• Precise attention to detail and accuracy.

• Experience of prioritizing work to meet tight deadlines.

• Adaptability to changing requirements and technologies.

• Good communicator with outstanding documentation and presentation skills.

• Competent in MS Excel (Pivot tables, VLOOKUP).

• Proficiency in other Microsoft Office Products, particularly PowerPoint, MS Word, MS Visio and MS Project.

• Knowledge of Confluence, SharePoint, Jira and equivalent tools.

• Previous experience working with Oracle or ServiceNow (Workforce Mgmt) would be desired.