IT Support & Systems Specialist

We’re looking for a technically strong and proactive IT Support & Systems Specialistto join our growing team.

This is a varied role for someone who enjoys both hands‑on IT support and development. You’ll become our go-to person for day‑to‑day IT while also taking ownership of developing and improving some of our key technology, including our International Payroll Calculator and HR/Onboarding Portal.

Liverpool Street, London – 2 days per week in the office

3 days working remotely

£40,000 per annum

Full‑time, permanent

What you’ll be doing

You’ll take ownership of a broad range of IT and technology responsibilities, including:

• Providing day‑to‑day IT support to our team and troubleshooting hardware, software and access issues
• Managing employee IT onboarding and offboarding
• Administering our Microsoft 365 environment, including Outlook, Teams, SharePoint, OneDrive, licences, permissions and MFA
• Managing and developing our existing International Payroll Calculator
• Maintaining and developing our HR/Onboarding Portal
• Using Pythonto build new features, improve existing functionality and automate internal processes
• Troubleshooting bugs and maintaining our existing technical infrastructure
• Working with databases, APIs and third‑party system integrations
• Managing and updating our company website
• Improving website performance, functionality and user experience
• Developing our SEO strategy, including technical SEO, keyword optimisation and organic search performance
• Managing Google Analytics and Google Search Console
• Supporting integrations between our website, CRM and internal systems
• Helping maintain strong cyber‑security, access‑control and data‑protection practices
• Identifying opportunities to use technology and automation to make the business more efficient

What we’re looking for

Python knowledge is essential for this position.

We’re looking for someone with experience in IT support who is also confident working with and developing existing systems.

Ideally, you’ll have experience with some of the following:

You don’t necessarily need to be an expert in every area, but you should be technically confident, a strong problem solver and comfortable learning new systems quickly.

The type of person we’re looking for

We want someone who takes ownership.

One minute you might be helping a team member with a Microsoft or laptop issue, and the next you could be developing a new feature for our onboarding portal, improving an API integration or working on the next version of our International Calculator.

You’ll have the freedom to suggest improvements, introduce new technology and help shape how our systems develop as the business continues to grow.

If you’re looking for a role where you can have a genuine impact rather than simply working through an IT support ticket queue, we’d love to hear from you.