At a Glance
- Tasks: Support our global customers with queries and process after-sale requests efficiently.
- Company: Join Cutler and Gross, a leading name in fashion eyewear, at our London Head Office.
- Benefits: Enjoy frame allowances, generous discounts, and 25 days of holiday plus more!
- Why this job: Be part of a dynamic team, enhance your skills, and build relationships in a vibrant industry.
- Qualifications: Customer service experience and good IT skills are essential; knowledge of Excel is a plus.
- Other info: Fluency in additional languages like French or German is a bonus!
The predicted salary is between 28800 - 43200 £ per year.
SGI is an award winning global technology staffing specialist. Putting people first doesn\’t just make us a great company to work with – it makes us a great company to work for. From incredible reward schemes and opportunity-dense career paths, to an empowering culture and flexible working arrangements, we do everything we can to bring out the best in you.
The key purpose of this role is to act as the liaison between Sales and Operations whilst supporting day to day activities for the Sales team. The Sales Administrator reports into the Executive Director and will have regular contact with Legal & Compliance, Finance, Payroll, Marketing and the Sales Consultants. There will also be liaison with candidates and clients as necessary. All training is provided.
Responsibilities:
- Responsible for ensuring placement report is reviewed and updated by sales with support from managers
- Responsible for ensuring missing timesheet report is updated
- Review and approve all change requests
- Support Sales Consultants with adding placements and change requests
- Working with Legal & Compliance and Finance to ensure all queries are resolved in line with contractor start dates
- Assist with compiling information for Clients on request
- Periodic reviews of Bullhorn data to ensure data correctness
Applicants must have:
- Competent knowledge of Microsoft Office suite
- Excellent attention to detail
- Well organised
- Deadline orientated
- Willingness to learn
- Ability to thrive in a constantly changing environment
Beneficial experience would include:
- Experience working in a recruitment environment
- Experience using Bullhorn
Sales Support Administrator employer: Source Group International
Contact Detail:
Source Group International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with Cutler and Gross' product range and brand values. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the company and its offerings.
✨Tip Number 2
Highlight any previous experience in customer service or logistics during your conversations. Be ready to share specific examples of how you've resolved customer issues efficiently, as this aligns perfectly with the role's requirements.
✨Tip Number 3
Showcase your IT skills, especially with Microsoft Excel. If you have experience with data management or reporting, be prepared to discuss how you've used these skills in past roles to support sales or customer service functions.
✨Tip Number 4
If you speak any additional languages, like French or German, make sure to mention this during your discussions. Even if it's not a requirement, it can set you apart from other candidates and show your ability to support a global customer base.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, logistics, or sales support. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and problem-solving skills. Mention specific examples of how you've resolved customer issues in the past.
Showcase IT Skills: Emphasize your proficiency in Microsoft Office, especially Excel. If you have experience with other software, mention it to show your adaptability and willingness to learn.
Highlight Teamwork and Independence: In your application, illustrate your ability to work both independently and as part of a team. Provide examples of how you've contributed to group goals while managing your own tasks.
How to prepare for a job interview at Source Group International
✨Show Your Customer Focus
Emphasize your experience in customer service and how you've successfully resolved customer issues in the past. Be ready to share specific examples that demonstrate your proactive approach to customer support.
✨Demonstrate IT Literacy
Since good IT skills are important for this role, be prepared to discuss your proficiency with Microsoft Office, especially Excel. If you have experience with any other software relevant to the position, mention that too!
✨Highlight Your Organizational Skills
The ability to manage competing demands is crucial. Share examples of how you've effectively prioritized tasks in previous roles, especially in fast-paced environments like sales or logistics.
✨Build Rapport with the Interviewer
Since building relationships is key in this role, try to establish a connection with your interviewer. Be friendly, approachable, and show your enthusiasm for working with the Sales Team at Cutler and Gross.