At a Glance
- Tasks: Design and deliver engaging training for new systems and processes.
- Company: Join Pennon Water Services, a leader in water efficiency and sustainability.
- Benefits: Enjoy competitive salary, flexible working, and healthcare benefits.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering colleagues through effective training.
- Qualifications: Experience in training design and delivery in transformation environments.
The predicted salary is between 40000 - 50000 £ per year.
Pennon Water Services (Source for Business) is a leading water and wastewater retailer that supports over 150,000 business accounts across the UK. We help customers lower water use and reduce costs by providing expert advice on water efficiency, leakage, and contingency.
Location: Bournemouth
Contract: 12‑Month Fixed Term
The Role
We are looking for a Training & Development Manager to support Project Nexus, our transformation programme introducing new systems, processes and ways of working. This is a hands‑on role where you will design and deliver training that ensures colleagues are confident, capable and ready to adopt change.
What You’ll Be Doing
- Design and deliver training on new systems and processes
- Develop clear training materials and user guides
- Deliver engaging group and 1:1 sessions
- Support UAT and go‑live readiness
- Provide post‑go‑live support to embed learning
- Continuously improve training based on feedback and outcomes
About You
- Proven experience designing and delivering training within a transformation, system implementation, or change environment
- Strong ability to translate complex systems and processes into clear, practical and engaging learning
- Confident and adaptable facilitator, experienced in delivering both group and 1:1 training sessions
- Excellent communication skills, with the ability to influence and build relationships with stakeholders at all levels
- Highly organised, with strong planning skills and the ability to manage multiple priorities and deadlines
- Proactive and adaptable, comfortable working in a fast‑paced and evolving transformation environment
Benefits
- Competitive Salary – Based on experience and skills
- Annual Bonus Scheme – Recognising company performance
- Pension Scheme – Helping you plan for your future
- Flexible Working Options – We value work‑life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits – Access to employee assistance programs
- Employee Discounts – On various products and services
- Annual Leave – Take time to recharge with our holiday entitlement
Successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Closing Date: 15th June 2026. We may close early if we receive a high volume of applications. Apply as soon as possible.
Training Manager in Bournemouth employer: Source for Business
Pennon Water Services is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation meets sustainability. With a strong focus on employee development, we provide comprehensive training opportunities and flexible working arrangements to ensure a healthy work-life balance. Join us to be part of a forward-thinking team dedicated to making a positive impact on water efficiency for businesses across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pennon Water Services on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Training Manager.
✨Tip Number 2
Prepare for the interview by practising your delivery skills. Since the role involves training, we should be ready to showcase our ability to explain complex ideas clearly. Maybe even do a mock training session with a friend!
✨Tip Number 3
Showcase our adaptability! In the interview, share examples of how we've successfully navigated change in previous roles. This will demonstrate that we’re not just a fit for the job, but also for the fast-paced environment at Pennon.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit for their team.
We think you need these skills to ace Training Manager in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training and development, especially in transformation environments. We want to see how your skills align with the role of Training Manager at Pennon Water Services.
Showcase Your Communication Skills:Since this role requires excellent communication, don’t shy away from demonstrating your ability to influence and build relationships. Use examples from your past experiences where you’ve successfully engaged with stakeholders.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and relevant experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Source for Business
✨Know Your Stuff
Before the interview, dive deep into the specifics of training design and delivery. Familiarise yourself with the latest trends in transformation and system implementation. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully designed and delivered training. Highlight how you translated complex systems into engaging learning experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage! Ask insightful questions about their current training processes and how they envision the new systems being adopted. This shows that you’re proactive and genuinely interested in contributing to their transformation programme.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to demonstrate how you'd handle specific training challenges. Think about how you would support UAT and go-live readiness, and be prepared to discuss how you would gather and implement feedback to improve training.
