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- Tasks: Support and improve the D365 Supply Chain Management platform while collaborating with teams.
- Company: Rapidly scaling organisation with a focus on innovative technology solutions.
- Benefits: Competitive salary, hybrid work model, and comprehensive benefits package.
- Other info: Opportunity for growth in a dynamic tech landscape.
- Why this job: Join a fast-paced environment and make a real impact on business operations.
- Qualifications: Experience with D365 SCM and strong problem-solving skills required.
The predicted salary is between 55000 - 60000 £ per year.
A rapidly scaling organisation is seeking a D365 Support Manager with strong experience across Microsoft Dynamics 365 Supply Chain Management (SCM) to join their Enterprise Technology function. This is a key role supporting the stability, performance, and continuous improvement of a mission‑critical D365 platform used across the business. You’ll be responsible for day‑to‑day support, incident management, environment monitoring, release readiness, and ensuring the D365 ecosystem remains secure, reliable, and aligned with business needs. This is an excellent opportunity for someone who thrives in a fast‑paced, maturing technology environment and enjoys working closely with both technical teams and business stakeholders.
Key Responsibilities
- Provide 1st & 2nd line support for D365 SCM, owning incidents to resolution.
- Monitor environments and integrations, performing proactive fixes.
- Support release cycles, environment validation, and deployments.
- Complete system admin tasks (user admin, batch jobs, housekeeping).
- Maintain documentation and ensure compliance with audit/InfoSec standards.
- Participate in testing and drive continuous improvement across the platform.
What You’ll Bring
- Strong knowledge of D365 Supply Chain Management.
- Experience in SaaS/PaaS support environments.
- Solid understanding of ITIL processes.
- Strong problem‑solving and communication skills.
- Ability to work across hybrid teams and multiple stakeholders.
- Experience with integrations and platform monitoring.
D365 (F&SCM) Support Manager in Essex employer: Source & Connect
Contact Detail:
Source & Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 (F&SCM) Support Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with D365 or in similar roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with D365 SCM, consider creating a portfolio or a case study showcasing your past projects. This can really set you apart during interviews and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company and its tech stack, and come armed with questions that show you’re genuinely interested in their D365 ecosystem. This will help you connect with the interviewers and demonstrate your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace D365 (F&SCM) Support Manager in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with D365 Supply Chain Management. We want to see how your skills align with the key responsibilities mentioned in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the D365 Support Manager role. We love seeing enthusiasm and a clear understanding of our needs, so let your personality come through.
Showcase Problem-Solving Skills: Since this role involves incident management and proactive fixes, make sure to include examples of how you've tackled challenges in past roles. We’re looking for those who can think on their feet and drive continuous improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Source & Connect
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Supply Chain Management. Be ready to discuss specific features, functionalities, and how they can be leveraged to improve business processes. This will show that you're not just familiar with the platform but also passionate about it.
✨Demonstrate Problem-Solving Skills
Prepare examples of past incidents you've managed or resolved in a D365 environment. Highlight your approach to troubleshooting and how you ensured minimal disruption. This will help illustrate your strong problem-solving abilities, which are crucial for this role.
✨Understand ITIL Processes
Since the job requires a solid understanding of ITIL processes, make sure you can explain how these frameworks apply to D365 support. Be ready to discuss how you've implemented ITIL principles in previous roles to enhance service delivery and incident management.
✨Engage with Stakeholders
Show that you can effectively communicate with both technical teams and business stakeholders. Prepare to discuss how you've collaborated with different departments in the past, ensuring that everyone is aligned and informed during support and release cycles.