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- Tasks: Manage daily healthcare operations and provide top-notch customer support.
- Company: Join Source BioScience, a leader in genomics and healthcare diagnostics.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on private healthcare.
- Why this job: Make a real difference in healthcare while developing your admin skills.
- Qualifications: Must have at least one year of experience in an administration role.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description: Source BioScience, comprised of Source LDPath and Source Genomics, provides industry-leading laboratory services in genomics, multiomics and healthcare diagnostics, partnering with biotechnology, pharmaceutical, healthcare and academia. For more information, please visit www.sourcebioscience.com.
Job Description Closing Date - 15 NOVEMBER 2025
Summary: This is a full time position, working 40 hours per week. Administration of the day to day activities across all sections of the healthcare diagnostic business from booking in of samples received, coordination of the reporting of these samples through to the return of these cases back to the customer (where applicable) within the Turn Around Times agreed. To provide complete customer support to all current customers enquiries either via phone call or email correspondence.
Duties:
- Opening and sorting work received within the department and entering patient information for all cases received into our LIMS database.
- The data input of clinical information copy typed into our LIMS database.
- Once all samples have been booked in and processing complete you will coordinate the reporting of all cases within the agreed turn around times ensuring that cases are placed appropriately within our specialist consultant team and that reports are delivered back to the customer within a timely manner.
- Managing all reporting of cases to ensure that customer Turn Around Times are met.
- Manage the filing or return of all samples once reported, prioritising to ensure samples are returned efficiently back to the referring hospital (when applicable).
- Organisation of workload to prevent bottlenecks, working closely with the consultant team and laboratory team to ensure cases are reported in a timely manner within agreed Turn Around Times.
- Take responsibility for all telephone and email enquiries relevant to the samples received within the department.
- Responding to customers in a timely manner with the information that they require.
- Manage the customer’s LIMS account and corresponding secure portal accounts to ensure reports are received correctly.
- Support the courier in packaging cases to send to the reporting consultant team and our customers including also verifying courier packages before collection.
- Scanning (Whole Slide Imaging), quality checking and releasing of cases to the reporting consultant team.
- Scanning documentation, archiving and filing of material.
- Managing additional work requests and supporting the lab team to ensure a high throughput of cases.
- To comply with all quality control procedures to support maintenance of the Source BioScience’s Quality Management System.
- To comply with safe working practices in accordance with Company safety policies.
- To participate in the Annual Joint Staff Review process, in accordance with Company Policy.
- To perform any other duties as may be reasonably required commensurate with grade and experience.
- Attend any training endeavours as appropriate to role or as reasonably requested by Line Manager.
Hours of work: 40 per week
Qualifications: AT LEAST ONE YEAR'S EXPERIENCE IN AN ADMINISTRATION ROLE
Additional Information:
- Pension
- Income Protection
- Death in Service
- Employee Assistance Programme
- Medicash health cash plan
- Shopping & leisure discount portal
- Virtual GP Service
- mProve Yourself health and wellbeing resources
- SkinVision App
- Able Futures Mental Health support
- 33 days holiday (inclusive of bank holidays)
- An extra day off on your birthday
- Cycle to work scheme
- Discounted private healthcare
Due to the volume of applications, we apologise that we are unable to respond individually to each application. If we have not contacted you within 7 working days your application has been unsuccessful and your details have not been retained. Please feel free to apply for any other position you may see in the future.
Healthcare Administrator - Chichester employer: Source Bioscience
Contact Detail:
Source Bioscience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Administrator - Chichester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Source BioScience. A friendly chat can open doors and give you insider info about the company culture and job expectations.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Source BioScience’s services and recent projects. This shows you’re genuinely interested and ready to contribute to their mission in healthcare diagnostics.
✨Tip Number 3
Practice common interview questions, but don’t forget to prepare your own! Ask about the team dynamics or how they handle busy periods. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to track your application status easily. Don’t miss out on this opportunity!
We think you need these skills to ace Healthcare Administrator - Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Healthcare Administrator role. Highlight relevant experience, especially in administration and customer support, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about healthcare administration and how your skills align with our needs. Keep it concise but impactful!
Showcase Your Attention to Detail: In a role like this, attention to detail is key. Make sure your application is free from typos and errors. This not only reflects your professionalism but also your ability to manage important information accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Source Bioscience
✨Know Your Stuff
Make sure you understand the ins and outs of healthcare administration. Brush up on relevant terminology, especially around LIMS databases and customer service in a healthcare setting. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare to discuss your previous administrative roles, particularly any experience related to healthcare or diagnostics. Be ready with specific examples of how you've managed workloads, met deadlines, and handled customer inquiries effectively.
✨Demonstrate Teamwork Skills
Since this role involves working closely with consultants and lab teams, be prepared to talk about your teamwork experiences. Highlight instances where you collaborated to solve problems or improve processes, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for managing cases, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.