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For Companies At a Glance
- Tasks: As a Credit Controller, you'll manage debt collection and maintain cash flow.
- Company: Join a well-established business in West Bromwich with a strong reputation.
- Benefits: Enjoy a competitive salary, pension contribution, free parking, and remote work options.
- Why this job: This role offers growth opportunities and the chance to make a real impact on finances.
- Qualifications: Proven credit control experience and proficiency in Sage 200 and Microsoft Office required.
- Other info: Full-time office-based role with a supportive team environment.
The predicted salary is between 22000 - 26000 £ per year.
Our client, a well-established business based in West Bromwich, is seeking a skilled and proactive Credit Controller to join their team. This is an excellent opportunity for an experienced professional to contribute to the efficient collection of outstanding debts, minimising overdue balances, and maintaining a healthy cash flow. The successful candidate will have a strong understanding of Sage 200 and possess excellent communication skills to effectively liaise with both internal teams and external clients.
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REQUIREMENTS
To be successful in this role, you should have:
• Proven experience in credit control, demonstrating a track record of successful debt recovery.
• Experience using Sage 200 and the ability to quickly adapt to new systems.
• Excellent written and verbal communication skills, with the ability to build strong relationships with customers.
• Exceptional attention to detail and strong organisational skills.
• The ability to work independently while also being an effective team player in a fast-paced environment.
• A proactive approach to problem-solving and conflict resolution.
• Proficiency in Microsoft Office, particularly Excel.
COMPANY BENEFITS
• Salary: £26,000 – £30,000 per annum.
• 3% pension contribution.
• Free on-site parking.
• Working hours: Monday – Friday, 9:00 am – 5:00 pm, with some opportunities for remote working.
• 22 days of annual leave plus bank holidays.
• Full-time, office-based role.
THE ROLE
As a Credit Controller, your key responsibilities will include:
• Contacting customers when payments are due, ensuring they settle their accounts while clearly explaining the terms of their credit agreements.
• Ensuring all outstanding debts are collected in a timely and efficient manner.
• Resolving historical debt issues and implementing measures to prevent recurrence.
• Preparing and issuing statements and payment reminders as required.
• Conducting regular credit checks on new and existing customers to assess risk levels.
• Undertaking ad-hoc tasks as required to support the credit control function.
• Negotiating and agreeing repayment plans for businesses experiencing financial difficulties, while monitoring their progress.
• Contacting customers who fail to meet their repayment obligations, ensuring they are reminded and encouraged to settle outstanding balances.
• Collaborating with internal teams to manage future deliveries for customers who are not adhering to agreed payment terms.
• Overseeing legal action against customers who persistently breach payment agreements.
• Providing regular reports to management on outstanding debts and overall cash flow status.
• Liaising with both team members and customers to resolve invoice disputes efficiently.
• Assisting in the development and improvement of credit control policies and procedures to enhance operational efficiency.
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S17854A – Credit Controller employer: Source Appointments Ltd
Contact Detail:
Source Appointments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land S17854A – Credit Controller
✨Tip Number 1
Familiarize yourself with Sage 200 before applying. Since this role requires experience with this software, having a solid understanding of its functionalities will give you an edge during the interview process.
✨Tip Number 2
Brush up on your communication skills! As a Credit Controller, you'll need to effectively liaise with both internal teams and external clients, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Prepare examples of your past success in debt recovery. Be ready to discuss specific situations where you've successfully collected outstanding debts or resolved conflicts, as this will demonstrate your proactive approach.
✨Tip Number 4
Research the company and its credit control policies. Understanding their current practices and challenges can help you tailor your responses during the interview and show that you're genuinely interested in contributing to their team.
We think you need these skills to ace S17854A – Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control, particularly any successful debt recovery cases. Emphasize your familiarity with Sage 200 and your proficiency in Microsoft Office, especially Excel.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've effectively communicated with clients and resolved conflicts in previous positions.
Showcase Your Skills: Clearly outline your attention to detail and organizational skills in your application. Provide examples of how you've managed multiple tasks in a fast-paced environment while maintaining accuracy.
Prepare for Potential Questions: Think about common interview questions related to credit control and prepare your answers. Be ready to discuss your problem-solving approach and how you handle difficult conversations with customers.
How to prepare for a job interview at Source Appointments Ltd
✨Showcase Your Credit Control Experience
Be prepared to discuss your previous experience in credit control, highlighting specific examples of successful debt recovery. This will demonstrate your capability and understanding of the role.
✨Familiarize Yourself with Sage 200
Since the role requires proficiency in Sage 200, make sure you can speak confidently about your experience with this software. If you have used similar systems, be ready to explain how you adapted to them.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and think of examples where you've successfully built relationships with clients or resolved disputes.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past situations where you had to resolve conflicts or manage overdue accounts, and be ready to share your approach and outcomes.
