At a Glance
- Tasks: Coordinate service schedules and ensure timely delivery of installations.
- Company: Join a dynamic team focused on high-quality service delivery.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Be the backbone of operations and make a real difference in customer satisfaction.
- Qualifications: Strong organisational skills and experience with scheduling or customer service.
The predicted salary is between 30000 - 33000 £ per year.
Our client is looking for a Service Scheduler who will play a vital role in ensuring service and installation activities are scheduled efficiently and delivered to the highest standards.
The Role
You will liaise closely with colleagues on a daily basis to ensure all service and installation-related tasks are completed effectively and on time.
Key responsibilities include:
- Coordinating service and installation scheduling activities
- Liaising with customers, service engineers, internal teams and suppliers
- Booking transport and hotels as required
- Raising purchase orders to expedite service and installation work
- Operating the simPRO software package to maintain customer records, histories, opportunities, forecasts and financial data
- Monitoring and raising call outs from the iHost system during office hours
- Actioning labour requests from Service and Installation departments and maintaining engineer schedules
- Maintaining the highest levels of accuracy in data entry and financial processing
- Deputising for the Out of Hours Escalation Engineer when required (this function attracts additional remuneration)
Operations Schduler in Surrey employer: Source 4
Join a dynamic team where your role as an Operations Scheduler is pivotal to our success. We pride ourselves on fostering a collaborative work culture that values efficiency and excellence, offering competitive salaries and opportunities for professional growth. Located in a vibrant area, we provide unique benefits such as flexible working arrangements and a supportive environment that encourages innovation and development.
