At a Glance
- Tasks: Manage arrears cases and negotiate repayment plans with customers.
- Company: Established Business Finance Provider supporting various UK sectors.
- Benefits: Competitive salary, pension, 25 days annual leave, and flexible working options.
- Other info: Full registration process required; equal opportunities employer.
- Why this job: Join a dynamic team and make a real difference in financial recoveries.
- Qualifications: 2-3 years in collections or recoveries, with asset finance experience.
The predicted salary is between 36000 - 39000 £ per year.
We’re recruiting on behalf of a well-established Business Finance Provider supporting a wide range of UK sectors, including technology, transport, construction and medical. This role focuses on 60-90 day arrears collections and would suit someone with strong experience in asset finance or motor finance recoveries.
The Role:
- Manage a portfolio of mid-stage arrears cases (60-90 days)
- Negotiate sustainable repayment plans with customers
- Review contracts and assess recovery options
- Liaise with internal teams to support recoveries and minimise risk
- Identify and manage vulnerable customers in line with compliance requirements
About You:
- 2-3 years’ experience in collections, recoveries or bad debt
- Background in asset finance, leasing or motor finance
- Strong knowledge of consumer credit and contracts
- Confident communicator and negotiator
- Organised, resilient and able to work under pressure
Working Pattern & Benefits:
- Full-time in office for first 2 months, then minimum 2 days per week in office (subject to performance)
- Pension
- Parking available
- 25 days’ annual leave (pro rata)
Recoveries Account Manager in Richmond employer: Source 4
At Source 4 in Farnham, we pride ourselves on being an excellent employer by fostering a supportive work environment that encourages career growth and development. Our CNC Turning Setter/Operator role not only offers competitive pay and productivity bonuses but also provides the opportunity to work with cutting-edge technology while producing high-precision components. Join us to be part of a team that values your skills and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Recoveries Account Manager in Richmond
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those with experience in asset or motor finance. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common recovery scenarios. Think about how you’d negotiate repayment plans or handle vulnerable customers. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in collections and your knowledge of consumer credit. Make sure they see how organised and resilient you are under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you who fit the bill for roles in recoveries.
We think you need these skills to ace Recoveries Account Manager in Richmond
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recoveries Account Manager role. Highlight your experience in collections and asset finance, and don’t forget to mention any specific achievements that showcase your negotiation skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your background in recoveries and how you can manage mid-stage arrears cases effectively.
Showcase Your Communication Skills:As a Recoveries Account Manager, strong communication is key. In your application, give examples of how you've successfully negotiated repayment plans or liaised with teams to support recoveries. This will show us you’re the confident communicator we’re looking for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Source 4
✨Know Your Numbers
Make sure you brush up on your knowledge of arrears collections, especially the 60-90 day cases. Be ready to discuss specific examples from your past experience in asset or motor finance recoveries. This will show that you understand the role and can hit the ground running.
✨Master the Art of Negotiation
Since this role involves negotiating repayment plans, think about your negotiation strategies. Prepare a few scenarios where you successfully negotiated with customers in the past. Highlight how you managed to find a win-win solution while adhering to compliance requirements.
✨Showcase Your Communication Skills
As a confident communicator, be prepared to demonstrate your ability to liaise with internal teams and manage vulnerable customers. Practice articulating your thoughts clearly and concisely, as effective communication is key in this role.
✨Stay Organised and Resilient
The interviewers will likely want to know how you handle pressure and stay organised. Share examples of how you've managed multiple cases or tight deadlines in the past. This will illustrate your resilience and ability to thrive in a fast-paced environment.
