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For Companies At a Glance
- Tasks: Support daily branch operations and deliver excellent customer service.
- Company: Join a dynamic team at a leading branch in Feltham.
- Benefits: Competitive salary and opportunities for career growth.
- Why this job: Be a key player in driving sales and enhancing customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting environment with potential for personal development.
The predicted salary is between 35000 - 38000 £ per year.
Salary: £35,000 - £38,000 (DOE)
Working Hours: Monday - Thursday: 7:00am - 4:30pm, Friday: 7:00am - 4:00pm, Saturday: 7:30am - 10:30am
About the Role
We are looking for an Assistant Branch Manager to support the Branch Manager in the day-to-day running of our clients Feltham branch. You will help deliver excellent customer service, drive sales, and ensure the branch operates efficiently. In the Branch Manager’s absence, you will take responsibility for managing the branch and supporting the team.
Key Responsibilities
- Support the Branch Manager with the daily operations of the branch
- Provide knowledgeable, friendly, and dependable service to customers
- Build strong relationships with customers to understand their requirements and recommend suitable products
- Identify sales opportunities and offer advice and solutions
- Ensure all sales paperwork and processes follow company policies
- Maintain a clean, organised, and well-merchandised counter area
- Liaise with suppliers, other branches, and departments when required
- Assist with stock control, stock-taking, and ordering products
- Help maintain a safe, tidy working environment in line with Health & Safety guidelines
- Work closely with colleagues to ensure the branch runs efficiently and customer expectations are exceeded
Key Relationships
- Branch Manager
- Branch team and colleagues
- Customers
- Suppliers
Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Assistant Branch Manager in Feltham employer: Source 4
Contact Detail:
Source 4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Feltham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for branch management roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of delivering excellent service, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant Branch Manager in Feltham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in customer service and sales, as these are key for us. Use specific examples that show how you've supported a team or managed operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your skills align with our needs. Be friendly and professional, and don’t forget to mention your understanding of the branch's daily operations.
Showcase Your Team Spirit: We love a good team player! In your application, share experiences where you’ve worked closely with colleagues to achieve goals. This will show us that you can help maintain a positive and efficient working environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the Assistant Branch Manager position!
How to prepare for a job interview at Source 4
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Branch Manager. Familiarise yourself with customer service principles, sales strategies, and operational efficiency. This will help you demonstrate your knowledge and show that you're ready to support the Branch Manager effectively.
✨Showcase Your People Skills
As this role involves building strong relationships with customers and colleagues, be prepared to share examples of how you've successfully interacted with others in previous jobs. Highlight your ability to provide friendly and dependable service, as well as how you’ve identified sales opportunities in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a busy branch or resolving a customer complaint. Think of relevant experiences where you’ve demonstrated problem-solving skills and teamwork, and be ready to discuss them in detail.
✨Understand Health & Safety Protocols
Since maintaining a safe working environment is crucial, brush up on basic health and safety guidelines relevant to retail. Be ready to discuss how you would ensure compliance and promote a tidy workspace, which shows your commitment to both staff and customer safety.