At a Glance
- Tasks: Coordinate client services and manage daily operations for an international courier company.
- Company: Join a well-established international courier company with a dynamic team.
- Benefits: Competitive salary, overtime pay, and flexible shift patterns.
- Other info: Opportunity to grow in a fast-paced environment with a supportive team.
- Why this job: Be the backbone of logistics, ensuring smooth operations and excellent customer service.
- Qualifications: Experience in transport or logistics, strong communication, and IT skills required.
Location: Chessington, KT6
Salary: 30K - 33K DOE
Type: Permanent, Full Time
Shift Pattern: 6:00am - 2:00pm and 1:00pm - 9:00pm on a rotational basis. Must be flexible and available to work both shifts. Saturday shift twice per month, paid at overtime.
We are looking for a proactive and organised Client Services Coordinator to join our clients established international courier company.
Key Responsibilities
- Monitor and manage drivers throughout daily operations
- Liaise with customer service teams and provide excellent customer service
- Monitor inbound and outbound shipments and deliveries
- Use Verizon tracking systems to monitor vehicles and driver activity
- Manage operational issues including delays, breakdowns and rescheduling
- Prepare operational reports and maintain accurate records
- Support driver management and ensure compliance with company procedures
- Coordinate with UK stations and international partners
- Undertake ad-hoc driving duties when required
About You
- Experience in transport, logistics or operations preferred
- Good geographical knowledge of the UK
- Excellent communication, organisation and customer service skills
- Good IT and Microsoft Office skills
- Excellent Excel skills
- Able to work under pressure and manage changing priorities
- Full UK driving licence required
Client Services Coordinator employer: Source 4
Join our dynamic team as a Client Services Coordinator in Chessington, where we pride ourselves on fostering a supportive and inclusive work culture. With competitive salaries and opportunities for professional growth, you will play a vital role in ensuring exceptional service delivery within our established international courier company. Enjoy the benefits of flexible shift patterns, overtime pay, and a collaborative environment that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Coordinator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Source 4.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Source 4. Every application gets us one step closer to landing that full-time gig!
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Source 4, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Source 4 and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Source 4. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Source 4
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Source 4.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Source 4.
