At a Glance
- Tasks: Coordinate client services and manage daily operations for an international courier company.
- Company: Join a well-established international courier company with a dynamic team.
- Benefits: Competitive salary, overtime pay, and flexible shift patterns.
- Other info: Opportunity to grow in a fast-paced environment with a supportive team.
- Why this job: Be the backbone of logistics, ensuring smooth operations and excellent customer service.
- Qualifications: Experience in transport or logistics, strong communication, and IT skills required.
Location: Chessington, KT6
Salary: 30K - 33K DOE
Type: Permanent, Full Time
Shift Pattern: 6:00am - 2:00pm and 1:00pm - 9:00pm on a rotational basis. Must be flexible and available to work both shifts. Saturday shift twice per month, paid at overtime.
We are looking for a proactive and organised Client Services Coordinator to join our clients established international courier company.
Key Responsibilities
- Monitor and manage drivers throughout daily operations
- Liaise with customer service teams and provide excellent customer service
- Monitor inbound and outbound shipments and deliveries
- Use Verizon tracking systems to monitor vehicles and driver activity
- Manage operational issues including delays, breakdowns and rescheduling
- Prepare operational reports and maintain accurate records
- Support driver management and ensure compliance with company procedures
- Coordinate with UK stations and international partners
- Undertake ad-hoc driving duties when required
About You
- Experience in transport, logistics or operations preferred
- Good geographical knowledge of the UK
- Excellent communication, organisation and customer service skills
- Good IT and Microsoft Office skills
- Excellent Excel skills
- Able to work under pressure and manage changing priorities
- Full UK driving licence required
Client Services Coordinator employer: Source 4
Join our dynamic team as a Client Services Coordinator in Chessington, where we pride ourselves on fostering a supportive and inclusive work culture. With competitive salaries and opportunities for professional growth, you will play a vital role in ensuring exceptional service delivery within our established international courier company. Enjoy the benefits of flexible shift patterns, overtime pay, and a collaborative environment that values your contributions and encourages career advancement.
