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- Tasks: Coach and develop a team of Telecom Engineers while ensuring performance targets are met.
- Company: Join a leading Telecom company with a focus on innovation and teamwork.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and personal growth.
- Why this job: Make a real difference by coaching and guiding a talented team in the Telecom sector.
- Qualifications: Experience in Telecoms and strong coaching skills required.
The predicted salary is between 30000 - 40000 £ per year.
Exciting opportunity for specialists in Telecoms! We are looking for a Coach!
Job purpose: Primarily undertaking the Principle Engineer role, the Coach will also support the Area Operations Officer (AOO) in the coaching and development of their team. The Coach will offer technical advice whilst Engineers are onsite and is responsible for ensuring organisational targets are being met.
Key responsibilities:
- Coach the team to correct any behaviours impacting on performance.
- Review any issues with the Engineer, record the actions taken and if non-compliance persists liaise with AOO/Senior Operating Officer (SOO) to instigate a PIP.
- Investigate any complaints and provide details to the AOO. Establish facts with the Engineer concerned and carry out coaching if required.
- Take ownership of Cab report, Audit report, Assurance report (service jobs) that are created by Client Manager.
- Ensure that Routing are aware which of the above are to be allocated and when.
- Be responsible for the completion of the CAB patches before the install date.
- Be the point of contact for MAP trying to expedite any Assurance jobs and complete.
- Be responsible for carrying out any Assurance jobs booked.
- Be responsible for carrying out pre-audits on Business/Residential units.
- Lead MDU Trial.
- Support AOO with line manager duties as requested, or to provide holiday/sickness cover including carrying out absence/return to work/duty of care interviews and documenting these before sending to HR and SOO.
- Assist AOO’s with audits as requested, reporting back relevant feedback.
- Ensure all communications and briefings are read and understood by Engineers.
- Pick up jobs as necessary to support the overall efficiency of the operation including Engineer absence and Ad hoc jobs.
- Work with the training department or SOO to deliver training to the team and upskill team on new products, task types and clients.
- Any other reasonable duties as required.
Apply to find out more!
Telecom Coach Sheffield employer: SoundHR
Contact Detail:
SoundHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Coach Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend local meetups, workshops, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience and how it relates to the Telecom Coach role. Use specific examples that highlight your coaching abilities and technical expertise.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Just keep it short and sweet—no need to overdo it!
We think you need these skills to ace Telecom Coach Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telecom Coach role. Highlight your relevant experience in coaching and technical advice, and don’t forget to mention any specific telecoms expertise you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention how your skills align with the responsibilities listed in the job description, especially around coaching and team development.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your past successes. Whether it’s improving team performance or resolving complaints, concrete examples will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at SoundHR
✨Know Your Telecoms Inside Out
Make sure you brush up on the latest trends and technologies in telecoms. Be prepared to discuss specific technical scenarios and how you've handled them in the past. This will show your expertise and passion for the field.
✨Showcase Your Coaching Skills
Since the role involves coaching, think of examples where you've successfully guided a team or individual. Be ready to explain your coaching style and how you adapt it to different situations. This will demonstrate your ability to develop others effectively.
✨Understand the Company Culture
Research the company’s values and mission. During the interview, relate your answers back to how you align with their culture. This shows that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their coaching methods or how they measure success in the role. It shows your interest and helps you gauge if the company is the right fit for you.