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- Tasks: Coach and develop a team of Telecom Engineers while ensuring performance targets are met.
- Company: Dynamic telecom company focused on innovation and team growth.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Join a vibrant team with opportunities for career advancement.
- Why this job: Make a real impact by guiding engineers and enhancing their skills in a fast-paced industry.
- Qualifications: Experience in telecoms and strong coaching abilities.
The predicted salary is between 40000 - 50000 £ per year.
Exciting opportunity for a specialist in Telecoms! We are looking for a Coach!
Job purpose: Primarily undertaking the Principle Engineer role, the Coach will also support the Area Operations Officer (AOO) in the coaching and development of their team. The Coach will offer technical advice whilst Engineers are onsite and is responsible for ensuring organisational targets are being met.
Key responsibilities:
- Coach the team to correct any behaviours impacting on performance.
- Review any issues with the Engineer, record the actions taken and if non-compliance persists liaise with AOO/Senior Operating Officer (SOO) to instigate a PIP.
- Investigate any complaints and provide details to the AOO. Establish facts with the Engineer concerned and carry out coaching if required.
- Take ownership of Cab report, Audit report, Assurance report (service jobs) that are created by Client Manager.
- Ensure that Routing are aware which of the above are to be allocated and when.
- Be responsible for the completion of the CAB patches before the install date.
- Be the point of contact for MAP trying to expedite any Assurance jobs and complete.
- Be responsible for carrying out any Assurance jobs booked.
- Be responsible for carrying out pre-audits on Business/Residential units.
- Lead MDU Trial.
- Support AOO with line manager duties as requested, or to provide holiday/sickness cover including carrying out absence/return to work/duty of care interviews and documenting these before sending to HR and SOO.
- Assist AOO’s with audits as requested, reporting back relevant feedback.
- Ensure all communications and briefings are read and understood by Engineers.
- Pick up jobs as necessary to support the overall efficiency of the operation including Engineer absence and Ad hoc jobs.
- Work with the training department or SOO to deliver training to the team and upskill team on new products, task types and clients.
- Any other reasonable duties as required.
Apply to find out more!
Telecom Coach London employer: SoundHR
Contact Detail:
SoundHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Coach London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your coaching abilities during interviews or networking chats. Share specific examples of how you've helped teams improve performance – it’ll make you stand out as a candidate.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows enthusiasm and can help keep your application top of mind.
✨Tip Number 4
Prepare for the unexpected! In the telecoms world, things can change quickly. Be ready to discuss how you’d handle various scenarios during interviews. This will show that you’re adaptable and ready to take on the challenges of the role.
We think you need these skills to ace Telecom Coach London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telecom Coach role. Highlight your relevant experience in coaching and technical advice, and don’t forget to mention any specific telecoms expertise you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention how your skills align with the responsibilities listed in the job description, especially around coaching and team support.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your past successes. Whether it’s improving team performance or resolving complaints, concrete examples will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at SoundHR
✨Know Your Telecoms Inside Out
Make sure you brush up on the latest trends and technologies in the telecoms industry. Be prepared to discuss specific technical scenarios and how you've handled them in the past. This will show your expertise and passion for the field.
✨Showcase Your Coaching Skills
Since the role involves coaching, think of examples where you've successfully guided a team or individual. Prepare to discuss your coaching style and how you adapt it to different situations. This will demonstrate your ability to develop others effectively.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like dealing with non-compliance or investigating complaints. Practise your responses to these scenarios so you can articulate your thought process clearly during the interview.
✨Communicate Clearly and Confidently
Effective communication is key in this role. During the interview, focus on being clear and concise in your answers. Use examples to illustrate your points, and don’t hesitate to ask for clarification if you don’t understand a question.