Housing Pathways Support Manager

Housing Pathways Support Manager

Full-Time 31000 - 46000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support teams helping those at risk of homelessness in a person-centred way.
  • Company: Community Gateway manages 7000 homes in Preston, focusing on customer service and community impact.
  • Benefits: Enjoy generous holidays, birthday off, free parking, health cash-plan, and more perks!
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in supported housing and strong housing management knowledge are essential.
  • Other info: Flexible working arrangements available; we value diversity and welcome applicants from all backgrounds.

The predicted salary is between 31000 - 46000 Β£ per year.

You will work as part of the Housing Pathways Team which encompasses teams who work together to support people housed through the Rough Sleeper Initiative (RSI), Intensive Housing Management (IHM) or live at The Spires, a 26-bed supported accommodation service for people who are at risk of rough sleeping in central Preston. The teams deliver support using a person-centred approach that promotes independence, responsibility, healthy lifestyles and personal wellbeing.

You will manage the RSI and IHM teams and assist the Homeless Prevention Manager to further develop the services we offer, exploring new opportunities that benefit our communities as new funding initiatives arise.

We are looking for:

  • Someone with values that match ours
  • A person who can work with tenants who have experienced multiple disadvantage, without judgement
  • Someone who is passionate about creating trauma informed services
  • Experience of delivering supported housing services and has strong housing management knowledge
  • Someone who works well under pressure and manages conflict when it arises
  • Someone who can lead, motivate and develop their team
  • Strong safeguarding awareness and knowledge

It would be a bonus if you also had:

  • Experience of tenant co-production
  • Developed Trauma Informed Care and Psychologically Informed Environments
  • Have a housing related qualification at degree level or equivalent
  • Experience of delivering training to others
  • Have change management experience or training

Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance, your birthday off, Christmas closure, free parking, free breakfasts, a health cash-plan, reward and recognition scheme and much more. Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.

Working arrangements: This role is based at our gorgeous dockside offices in Preston. We offer flexibility wherever possible to accommodate our business and your personal needs.

Dates for your diary: The closing date for this advert is midnight on Sunday 29th December with interviews expected to be held week commencing 6th January 2025.

A bit more about us: Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work…so if you think you have the skills, experience and can live our values, then we want to hear from you.

Housing Pathways Support Manager employer: Soundboard Review Services, LLC.

Community Gateway is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong focus on employee wellbeing, we offer generous benefits such as a health cash-plan, flexible working arrangements, and a commitment to professional development. Our dockside offices in Preston provide a vibrant setting where you can make a meaningful impact in the community while enjoying a rewarding career in housing support.
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Contact Detail:

Soundboard Review Services, LLC. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Pathways Support Manager

✨Tip Number 1

Familiarise yourself with the Rough Sleeper Initiative and Intensive Housing Management programmes. Understanding these initiatives will not only help you in interviews but also demonstrate your commitment to the role and the community.

✨Tip Number 2

Network with professionals in the housing sector, especially those involved in homelessness prevention. Attend local events or join online forums to connect with others who share your passion for supporting vulnerable individuals.

✨Tip Number 3

Showcase your leadership skills by discussing any previous experiences where you've successfully managed a team or project. Highlight how you motivated your team and handled conflicts, as these are crucial for the Housing Pathways Support Manager role.

✨Tip Number 4

Research Community Gateway's values and mission. Be prepared to discuss how your personal values align with theirs, particularly in relation to inclusivity and support for diverse backgrounds, which is important for this position.

We think you need these skills to ace Housing Pathways Support Manager

Strong Leadership Skills
Team Management
Conflict Resolution
Person-Centred Approach
Trauma Informed Care
Safeguarding Awareness
Strong Communication Skills
Experience in Supported Housing Services
Housing Management Knowledge
Ability to Work Under Pressure
Change Management Experience
Training and Development Skills
Community Engagement
Empathy and Non-Judgemental Attitude

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Pathways Support Manager position. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in delivering supported housing services and your strong housing management knowledge. Use specific examples to demonstrate your ability to work with tenants who have experienced multiple disadvantages.

Showcase Your Values: Community Gateway is looking for someone whose values match theirs. Make sure to express your passion for creating trauma-informed services and your commitment to promoting independence and wellbeing in your application.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Soundboard Review Services, LLC.

✨Understand the Values

Before your interview, take some time to familiarise yourself with the values of the organisation. They are looking for someone whose values align with theirs, so be prepared to discuss how your personal values reflect their mission and vision.

✨Showcase Your Experience

Be ready to share specific examples from your past work that demonstrate your experience in delivering supported housing services. Highlight any relevant achievements or challenges you've overcome, especially those related to working with vulnerable populations.

✨Demonstrate Leadership Skills

As a Housing Pathways Support Manager, you'll need to lead and motivate a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your conflict management and safeguarding awareness. Think about how you would handle various situations involving tenants who have experienced multiple disadvantages, and be ready to articulate your approach clearly.

Housing Pathways Support Manager
Soundboard Review Services, LLC.
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