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For Companies At a Glance
- Tasks: Provide admin support, manage queries, and organise appointments for our Asset Management team.
- Company: Join a values-driven company with a focus on customer service and teamwork.
- Benefits: Enjoy 26 days holiday, health cash plan, and wellbeing support.
- Why this job: Make a difference in a supportive environment while developing your skills.
- Qualifications: Strong communication and IT skills, with previous admin experience preferred.
- Other info: Work from our stunning dock-side offices and embrace an inclusive culture.
The predicted salary is between 24309 - 25949 £ per year.
This is a Real Living Wage role and your salary will increase to £25,948.89 from 1st April 2026 (£13.45ph).
What will you be doing in this role? This role is part of our Asset Management team, who deliver a wide range of services to our customers including property repairs and compliance work such as gas and electrical safety. You will provide comprehensive administrative support to the team:
- Respond to customer and colleague queries via phone and email.
- Update and manage our systems and run reports.
- Book appointments, process invoices and support meetings and events.
What We Are Looking For In You
- Customer service skills are essential.
- You should be confident and experienced in communicating with people over the phone and email.
- Possess strong organisational skills and ideally have previous experience in an admin role.
The Main Things
- Excellent communication skills – able to liaise with tenants and colleagues in a polite and respectful manner.
- Strong IT skills, particularly with Microsoft Outlook, Word and Excel.
- Ability to prioritise work and demonstrate initiative to solve problems.
- Provide an outstanding standard of customer service to all tenants, customers and colleagues.
Working Arrangements
This role will be based at our gorgeous dock‑side offices.
Benefits
- Holiday entitlement starts at 26 days plus bank holidays (including birthday off and Christmas closure).
- Company‑paid health cash plan with 24/7 GP coverage for you and dependants.
- Enhanced sick pay, parental leave and reward & recognition scheme.
- Wellbeing support, training and development opportunities.
- Inclusive culture that welcomes diverse backgrounds and values second language skills.
Dates For Your Diary
The closing date for this role is Sunday 11th January 2026 at midnight. Interviews will be held on Thursday 22nd January 2026 and Friday 23rd January 2026. We reserve the right to close this vacancy early, so encourage you to apply as soon as possible.
Administrator employer: Soundboard Review Services, LLC.
Contact Detail:
Soundboard Review Services, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and gives you a chance to find out more about the team and the work environment. Plus, it helps you decide if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. It’s a simple way to show your appreciation and reiterate your interest in the position.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and admin experience. We want to see how you can bring your unique flair to our Asset Management team!
Show Off Your Communication Skills: Since you'll be liaising with tenants and colleagues, it's crucial to demonstrate your excellent communication abilities. Use clear and polite language in your application to reflect how you'd interact in the role.
Highlight Your IT Proficiency: We love tech-savvy candidates! Be sure to mention your experience with Microsoft Outlook, Word, and Excel. If you've used any other systems, don't hesitate to include those too!
Apply Early!: Don't wait until the last minute! We might close the vacancy early if we find the right fit. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Soundboard Review Services, LLC.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with the tasks mentioned in the job description, like managing customer queries and processing invoices. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or provided outstanding service, and be ready to share these stories during the interview.
✨Demonstrate Your IT Proficiency
Brush up on your Microsoft Outlook, Word, and Excel skills before the interview. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in previous roles. If possible, mention specific tasks you've accomplished using these applications.
✨Prioritisation and Problem-Solving
Be ready to talk about how you prioritise tasks and solve problems in a busy environment. Think of examples where you had to juggle multiple responsibilities or tackle unexpected challenges. This will show that you can handle the demands of the role effectively.
