Membership Sales Advisor, London
Membership Sales Advisor, London

Membership Sales Advisor, London

London Full-Time 26000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Sell memberships, host events, and build relationships with members.
  • Company: Join Equinox Group, a leader in lifestyle brands like SoulCycle.
  • Benefits: Enjoy competitive salary, commission opportunities, and discounts on services.
  • Why this job: Be part of a passionate community focused on health and fitness.
  • Qualifications: Confidence, communication skills, and a love for fitness are essential.
  • Other info: Flexible hours including evenings and weekends; potential earnings up to £77,000.

The predicted salary is between 26000 - 40000 £ per year.

Social network you want to login/join with:

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Client:

SoulCycle

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

8390acb7b293

Job Views:

4

Posted:

07.07.2025

Expiry Date:

21.08.2025

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Job Description:

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world\’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life – and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,SoulCycle and Equinox Hotelsare all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Membership Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and participate in all the club\’s services, programs, and products. Advisors must keep current in knowledge of key competitors by staying abreast of trends and “shopping” competitors to compare facilities and sales trends. Above all, Advisors must have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.

RESPONSIBILITIES

  • Responsible for selling club memberships
  • Prospect new business and clients
  • Host events and workshops for in-club lead generation
  • Achieve or exceed individual sales goals, renewals and ancillary service goals
  • Conduct pre-planning activities each month including strategic outreach, for securing member referrals
  • Build rapport and lasting relationships with prospective and current members
  • Under the leadership of a General Manager, the support of a Regional Sales Manager and a sales team, Advisors must display, have knowledge of and participate in all the club\’s services, programs, and products

Qualifications

  • Confidence to perform on an incentive based salary
  • Excellent verbal and written communication skills
  • Enthusiastic, energetic, personable and friendly disposition
  • Personal passion for health and fitness
  • Enjoy working within a team
  • Strong time management skills and practices
  • Willing and able to work evenings, weekends and holidays

Additional Information

COMPENSATION AND BENEFITS

  • Base salary along with sales commission opportunities for:New membership sales (no cap)Renewal membership salesAncillary sales (Spa, Personal Training, Pilates)Team sales achievements (club and market opportunities)
  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Pay Range: £26,000-40,000 annual fixed compensation. Variable bonus and commission plans allow for a potential total compensation of £61,500-77,000 for reaching sales targets

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.

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Membership Sales Advisor, London employer: SoulCycle

Equinox Group is an exceptional employer, offering a vibrant work culture that prioritises high performance living and personal growth. As a Membership Sales Advisor in London, you will benefit from competitive salaries, industry-leading commission opportunities, and a complimentary club membership, all while being part of a supportive community that values teamwork and innovation. With a focus on inspiring both employees and members, Equinox fosters an environment where your passion for health and fitness can thrive, making it a truly rewarding place to build your career.
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Contact Detail:

SoulCycle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Sales Advisor, London

✨Tip Number 1

Familiarise yourself with Equinox and SoulCycle's brand values and culture. Understanding their commitment to high performance living and community will help you align your approach during interviews and discussions.

✨Tip Number 2

Network within the fitness community in London. Attend local fitness events or workshops to meet potential colleagues and gain insights into the industry, which can give you an edge when discussing your passion for health and fitness.

✨Tip Number 3

Prepare to showcase your sales skills by practising role-play scenarios. Think about how you would engage a prospective member and handle objections, as this will demonstrate your confidence and ability to build rapport.

✨Tip Number 4

Stay updated on competitors in the fitness industry. Knowing what other clubs offer can help you articulate how Equinox stands out, which is crucial for building relationships with potential members.

We think you need these skills to ace Membership Sales Advisor, London

Sales Skills
Customer Relationship Management
Communication Skills
Team Collaboration
Time Management
Networking Skills
Event Planning
Persuasion Skills
Knowledge of Health and Fitness Industry
Goal-Oriented Mindset
Problem-Solving Skills
Adaptability
Confidence in Sales Presentations
Market Research Skills

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Equinox Group's values and culture. Highlight your passion for health and fitness in your application, as they value individuals who embody a high-performance lifestyle.

Tailor Your CV: Make sure your CV reflects your sales experience and any relevant achievements. Use metrics to demonstrate how you have exceeded sales goals in previous roles, as this will resonate with their focus on performance.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Membership Sales Advisor role. Mention specific examples of how you've built relationships with clients and achieved sales targets in the past, aligning with the responsibilities outlined in the job description.

Showcase Teamwork Skills: Since the role involves working closely with a sales team, emphasise your ability to collaborate effectively. Provide examples of successful team projects or initiatives that led to increased sales or member engagement.

How to prepare for a job interview at SoulCycle

✨Show Your Passion for Health and Fitness

As a Membership Sales Advisor, it's crucial to demonstrate your enthusiasm for health and fitness. Share personal stories or experiences that highlight your commitment to a healthy lifestyle, as this aligns with the company's values.

✨Research the Company and Competitors

Familiarise yourself with Equinox Group and its brands, especially SoulCycle. Understand their services, programs, and how they stand out from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing during the interview to showcase your sales skills. Practice common sales scenarios, such as overcoming objections or building rapport with potential members, to demonstrate your ability to connect and sell effectively.

✨Highlight Teamwork and Communication Skills

Since the role involves working closely with a sales team, emphasise your teamwork and communication abilities. Provide examples of past experiences where you successfully collaborated with others to achieve a common goal, showcasing your fit within their community-focused culture.

Membership Sales Advisor, London
SoulCycle
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  • Membership Sales Advisor, London

    London
    Full-Time
    26000 - 40000 £ / year (est.)

    Application deadline: 2027-07-18

  • S

    SoulCycle

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