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- Tasks: Lead daily restaurant operations and ensure top-notch customer service.
- Company: Join SOUK RESTAURANT, a trendy North African eatery in Covent Garden since 1998.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant environment.
- Why this job: Be part of a dynamic team and enhance your leadership skills in hospitality.
- Qualifications: Strong customer service skills and experience in food & beverage management preferred.
- Other info: Full-time, on-site role with opportunities for growth in a popular venue.
The predicted salary is between 36000 - 54000 £ per year.
Company Description: SOUK RESTAURANT is a trendy North African restaurant & Signature Cocktail bar in Covent Garden, London, established since 1998.
Role Description: This is a full-time, on-site role for a Restaurant Floor Manager. The Restaurant Floor Manager will oversee daily operations on the restaurant floor, ensuring customer satisfaction and high standards of service.
Responsibilities include:
- Managing the 5 staff
- Coordinating hiring processes
- Ensuring efficient food and beverage service
- Monitoring customer service interactions
- Maintaining health and safety protocols
Qualifications:
- Strong skills in Customer Satisfaction and Customer Service
- Proficiency in Hiring and able to effectively recruit and manage staff
- Excellent Communication skills
- Experience in the Food & Beverage industry
- Leadership skills and the ability to manage a team
- Ability to work well under pressure and handle multiple tasks simultaneously
- Prior experience in restaurant management or hospitality is a plus
- Relevant certifications or education in hospitality management or related field is preferred
RESTAURANT FLOOR MANAGER Circa £45k employer: SOUK RESTAURANTS LIMITED
Contact Detail:
SOUK RESTAURANTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT FLOOR MANAGER Circa £45k
✨Tip Number 1
Familiarise yourself with the unique offerings of Souk Restaurant, especially their North African cuisine and signature cocktails. This knowledge will not only impress during interviews but also show your genuine interest in the restaurant's concept.
✨Tip Number 2
Network within the hospitality industry, particularly in London. Attend local events or join online forums where you can connect with current or former employees of Souk Restaurant. Personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that highlight your ability to maintain customer satisfaction while overseeing operations.
✨Tip Number 4
Research the latest trends in the food and beverage industry, especially those relevant to restaurant management. Being knowledgeable about current practices can set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace RESTAURANT FLOOR MANAGER Circa £45k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the food and beverage industry, particularly any previous roles in restaurant management. Emphasise your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the restaurant industry. Mention specific experiences where you successfully managed staff or improved customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your skills in hiring, communication, and multitasking. Provide examples of how you've handled pressure in previous roles, as this is crucial for a Restaurant Floor Manager.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at SOUK RESTAURANTS LIMITED
✨Showcase Your Customer Service Skills
As a Restaurant Floor Manager, customer satisfaction is key. Be prepared to share specific examples of how you've handled customer complaints or improved service in previous roles. This will demonstrate your ability to maintain high standards.
✨Highlight Your Leadership Experience
Discuss your experience managing teams and how you motivate staff. Provide examples of how you've successfully coordinated hiring processes or trained new employees, as this is crucial for the role.
✨Demonstrate Your Ability to Work Under Pressure
The restaurant environment can be hectic, so be ready to talk about times when you've managed multiple tasks simultaneously. Share strategies you use to stay organised and ensure smooth operations during busy periods.
✨Know the Company and Its Culture
Research SOUK RESTAURANT and understand its values and offerings. Being familiar with their menu and unique selling points will show your genuine interest in the position and help you connect with the interviewers.
