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- Tasks: Lead the restaurant floor, ensuring top-notch service and customer satisfaction daily.
- Company: Join SOUK RESTAURANT, a trendy North African eatery in Covent Garden since 1998.
- Benefits: Enjoy a competitive salary of Circa £45k and a vibrant work environment.
- Why this job: Be part of a dynamic team in a popular venue with a unique cultural vibe.
- Qualifications: Strong customer service skills and experience in hospitality management are essential.
- Other info: This is a full-time, on-site role perfect for those passionate about food and service.
The predicted salary is between 36000 - 54000 £ per year.
Company Description: SOUK RESTAURANT is a trendy North African restaurant & Signature Cocktail bar in Covent Garden, London, established since 1998.
Role Description: This is a full-time, on-site role for a Restaurant Floor Manager. The Restaurant Floor Manager will oversee daily operations on the restaurant floor, ensuring customer satisfaction and high standards of service.
Responsibilities include:
- Managing the 5 staff
- Coordinating hiring processes
- Ensuring efficient food and beverage service
- Monitoring customer service interactions
- Maintaining health and safety protocols
Qualifications:
- Strong skills in Customer Satisfaction and Customer Service
- Proficiency in Hiring and able to effectively recruit and manage staff
- Excellent Communication skills
- Experience in the Food & Beverage industry
- Leadership skills and the ability to manage a team
- Ability to work well under pressure and handle multiple tasks simultaneously
- Prior experience in restaurant management or hospitality is a plus
- Relevant certifications or education in hospitality management or related field is preferred
RESTAURANT FLOOR MANAGER Circa £45k employer: SOUK RESTAURANTS LIMITED
Contact Detail:
SOUK RESTAURANTS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT FLOOR MANAGER Circa £45k
✨Tip Number 1
Familiarise yourself with the unique aspects of SOUK RESTAURANT, such as its North African cuisine and cocktail offerings. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the restaurant's concept.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend local events or join online groups related to restaurant management. Building connections can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Highlighting your leadership skills and ability to handle pressure will resonate well with the hiring team.
✨Tip Number 4
Research current trends in the food and beverage industry, particularly those relevant to restaurant management. Being knowledgeable about these trends can help you engage in meaningful conversations during interviews and show that you're proactive in your approach.
We think you need these skills to ace RESTAURANT FLOOR MANAGER Circa £45k
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and qualifications required for the Restaurant Floor Manager position. Tailor your application to highlight relevant experience in customer service and team management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in the food and beverage industry. Emphasise your leadership skills, previous restaurant management roles, and any relevant certifications or education in hospitality management.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to customer satisfaction. Mention specific examples of how you've successfully managed teams and improved service standards in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the restaurant industry.
How to prepare for a job interview at SOUK RESTAURANTS LIMITED
✨Showcase Your Customer Service Skills
As a Restaurant Floor Manager, customer satisfaction is key. Be prepared to share specific examples of how you've handled customer complaints or enhanced the dining experience in your previous roles.
✨Demonstrate Leadership Experience
Highlight your experience in managing teams and staff recruitment. Discuss any challenges you've faced in leadership roles and how you overcame them to ensure a smooth operation.
✨Know the Menu and Concept
Familiarise yourself with the restaurant's offerings and its North African theme. Being able to discuss the menu knowledgeably will show your genuine interest in the role and the establishment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and multitask. Think of scenarios where you've had to manage busy service periods or resolve conflicts among staff or customers.
