At a Glance
- Tasks: Join our team to handle calls, generate leads, and enhance customer experiences.
- Company: Soudal (UK) Ltd, a leading subsidiary in a dynamic group.
- Benefits: Competitive salary, bonuses, pension plan, and free parking.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team and make a real impact on customer satisfaction.
- Qualifications: 5 years' experience in sales, excellent communication, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
Based in Tamworth (B77 5PN), Soudal (UK) Ltd is one of the largest subsidiaries within the Soudal Group and currently looking for an Internal Sales Executive to join a growing customer service team, reporting to the Internal Sales Supervisor.
To contribute to a thriving Sales and Customer Service Team, maximize sales opportunities, managing customer expectations effectively to improve the customer experience.
- Key areas of responsibilities and accountability
- Handle inbound calls within set KPI’s
- Make outbound calls to generate new leads/business
- Manage customer expectations by phone, e-mail and other appropriate means of communication.
- Use a pro‑active approach for the upselling of current promotions.
- Collaborate with key account managers targeting market sectors to identify and generate New Business.
- Qualifying prospects from initial enquiries generating new business leads to handover to the sales team, allocating the correct sales manager.
- Communicating with customers to identify their needs and requirements and identify sales opportunities
- Supporting sales with onboarding new business, follow up calls/feedback, identifying opportunities to maximize sales.
- Support when required on Focus accounts
- Maintain data, customer details, pricing, and general updates in CRM & SAP
Requirements (Competencies, skills, experience)
- Minimum 5 years’ relevant experience in a fast-paced environment
- Proactive approach
- Customer centric
- Excellent communicator both written and verbal
- Ability to work under pressure and meet deadlines Work independently managing own workload
- Capable of building strong working relationships
- Experience working in a fast-paced environment
- Preferably SAP, Microsoft Outlook, Excel, and CRM Dynamics 365 experience
- Our offer
- Competitive salary with bonus and group pension plan in a growing and loyal company.
- Free parking, Employee Assistance Programme.
- #J-18808-Ljbffr
Internal Sales Executive employer: Soudal UK
Soudal (UK) Ltd, located in Tamworth, is an exceptional employer that prioritises employee growth and a supportive work culture. With competitive salaries, bonuses, and a comprehensive pension plan, we foster a thriving environment where team members can excel in their roles while enjoying benefits like free parking and an Employee Assistance Programme. Join us to be part of a dedicated customer service team that values proactive communication and collaboration, ensuring a rewarding career path in a dynamic industry.
