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For Companies At a Glance
- Tasks: Prepare quotes, process orders, and support sales teams in a dynamic environment.
- Company: Join SOTI, a leader in mobile and IoT management solutions.
- Benefits: Enjoy hybrid work, competitive salary, and endless learning opportunities.
- Why this job: Be part of a visionary team making a real impact in tech.
- Qualifications: 1-2 years in customer-facing roles, Salesforce proficiency, and strong communication skills.
- Other info: Embrace a culture of curiosity and problem-solving with excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Location: West Midlands, Solihull (Hybrid - Monday, Wednesday and Friday)
Type of Role: Full time, Permanent
Who We Are
At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done.
Key Job Responsibilities
- Prepare and send quotes to customers via Salesforce.
- Process orders and invoices accurately and timely.
- Support the Account Manager and other sales staff with their daily tasks and responsibilities.
- Support perpetual cloud licenses and ensure a smooth transition for customers.
- Help with support ticket escalations and follow up with customers until resolution.
- Act as an out-of-office back up for the Senior Account Manager and other sales staff.
- Coordinate with other departments such as marketing, product development, and customer service to ensure customer satisfaction and retention.
- Maintain and update customer records and sales data in Salesforce and other CRM tools.
- Generate and analyse sales reports, and provide feedback and suggestions for improvement.
Experience you’ll bring
- 1–2-year customer/partner-facing experience.
- Previous experience as a Sales Coordinator, Sales Assistant, or similar role in a SAAS company.
- Proficient in Salesforce and other CRM tools.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational, time management, and problem-solving skills.
- Ability to work independently and as part of a team.
- Ability to handle multiple tasks and deadlines in a fast-paced environment.
- Knowledge of SAAS products and services and industry trends.
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.
If you want to bring your ideas to life, apply at SOTI today.
Sales Coordinator employer: SOTI
Contact Detail:
SOTI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what SOTI stands for and how you can contribute to their mission. Tailor your answers to show you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience with Salesforce and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role at SOTI and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: In your application, don’t forget to showcase your organisational and problem-solving skills. Mention specific examples where you've successfully managed multiple tasks or improved processes. We appreciate out-of-the-box thinkers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the SOTI family!
How to prepare for a job interview at SOTI
✨Know Your Salesforce Inside Out
Since the role involves preparing quotes and managing customer records in Salesforce, make sure you’re familiar with its features. Brush up on how to generate reports and navigate the platform efficiently, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Sales Coordinator, you'll need to communicate effectively with customers and team members. Prepare examples of how you've successfully handled customer interactions or resolved issues in the past. This will demonstrate your interpersonal skills and ability to work collaboratively.
✨Understand the SAAS Landscape
Familiarise yourself with current trends in the SAAS industry and SOTI's specific offerings. Being able to discuss how their solutions can benefit customers will set you apart from other candidates and show your genuine interest in the company.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially in a fast-paced environment. Think of situations where you’ve had to juggle multiple tasks or resolve conflicts, and be ready to share how you managed those challenges effectively.