At a Glance
- Tasks: Support operations and merchandising in a dynamic art marketplace environment.
- Company: Join Sotheby’s, a prestigious name in art and luxury since 1744.
- Benefits: Gain valuable experience in a global company with a rich history.
- Other info: Opportunity to learn about the art world and develop your career.
- Why this job: Be part of a team that connects art lovers with exceptional pieces.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Sotheby’s Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
This role will support Marketplace – Operations and Merchandising, based in London supporting both New York and London.
Operations- Update internal working sheet and outbound log and make sure they remain up to date throughout the day
- Create outbound shipping labels for all orders and ensure they get to relevant contact on outbound team at Storage Facility.
- Monitor internal working sheet to make sure all orders have been sent, follow up with Storage Facility team and peer dealers to prompt them to ship when necessary
- Monitor tracking of all orders, mark them as delivered in system when delivered
- Initiate and monitor transfer of sold property from New York building and peer dealers to Storage Facility.
- Respond to customer and dealer shipping issues and special situations (turning packages around, address updates, return labels)
- Troubleshoot any order‑specific issues
- Shipping quotes for orders that go outside the normal workflow and creating payment links for additional shipping fees
- Assist in client service and customer enquiries including the following:
- Initiating and tracking offline wire orders
- Daily ID requests for new high value customers
- Daily emails to cross‑border clients confirming they are willing to pay for import duty
- Monthly tax reconciliation for refunds
- Any additional administrative tasks that might be required
- Cataloging/Inventory Management
- Assist with new client account set up and consignment creation for new listings
- SKU creation: SKUs are entered into CRM, and each is unique to help avoid inventory errors
- Upload, edit, and maintain new and existing items in the database ensuring accuracy in titles, descriptions, and SKU details.
- Coordinate with creative teams to secure, format, and upload high‑quality product imagery and ensuring product descriptions are compelling and accurate.
- Maintain internal systems and databases for cataloging
- Track stock levels and ensure that the website is always up to date, removing unavailable items.
- Assist with RTCs by ensuring systematically all the right steps are followed
Temporary Assistant, Marketplace employer: Sotheby's
Sotheby’s is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to engage with the world of art and luxury in a vibrant environment. With its new global headquarters in the iconic Breuer building in New York City, employees benefit from a collaborative atmosphere that encourages professional growth and development, alongside competitive benefits and opportunities to work with a diverse team of specialists across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Assistant, Marketplace
✨Tip Number 1
Network like a pro! Reach out to people in the art and luxury sectors, especially those connected to Sotheby’s. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Be ready for a quick chat! If you get a chance to speak with someone from the company, have your elevator pitch ready. Show them why you're the perfect fit for the Temporary Assistant role.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sotheby’s team.
We think you need these skills to ace Temporary Assistant, Marketplace
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Temporary Assistant role. Highlight any relevant experience in operations, merchandising, or customer service that aligns with what we’re looking for at Sotheby’s.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how your skills match the job description and show your enthusiasm for working with us at Sotheby’s.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sotheby's
✨Know Your Stuff
Familiarise yourself with Sotheby’s history and its various selling categories. Understanding the nuances of art and luxury objects will show your genuine interest in the role and help you answer questions more confidently.
✨Be Organised
Since the role involves a lot of administrative tasks, demonstrate your organisational skills. Bring examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for staying on top of everything.
✨Show Your Problem-Solving Skills
Prepare to discuss specific situations where you've had to troubleshoot issues, especially related to customer service or logistics. Highlight your ability to think on your feet and resolve problems efficiently, as this is crucial for the Marketplace Assistant role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects at Sotheby’s. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
