Sotheby’s in London is seeking a proactive Post Sale Experience coordinator to deliver timely, accurate client support by email and phone. You will resolve queries, coordinate with Post‑Sale Shipping and internal teams, and ensure smooth post‑sale communication while upholding Sotheby’s service standards.
Key tasks include triaging Freshdesk tickets, replying to inquiries in line with SLA targets, processing VAT refunds and resale certificates, and assisting with arranging client collections.
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Post-Sale Experience Specialist employer: Sotheby's
Sotheby’s, a prestigious leader in the art and luxury market, offers an exceptional work environment at its new global headquarters in the iconic Breuer building on Madison Avenue, New York City. As a Client Experience Representative, you will thrive in a collaborative culture that prioritises professional development and employee well-being, while enjoying benefits such as competitive compensation, comprehensive training, and opportunities to engage in innovative client experience projects. Join a team that values your contributions and empowers you to enhance the client journey in a dynamic and rewarding setting.
