At a Glance
- Tasks: Support operations and merchandising in a dynamic art marketplace environment.
- Company: Join Sotheby’s, a prestigious name in art and luxury since 1744.
- Benefits: Gain valuable experience in a global company with a rich history.
- Other info: Opportunity to learn about the art world and develop professional skills.
- Why this job: Be part of a team that connects art lovers with exceptional pieces.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
ABOUT SOTHEBY'S Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries.
This role will support Marketplace - Operations and Merchandising, based in London supporting both New York and London.
Operations:- Update internal working sheet and outbound log and make sure they remain up to date throughout the day.
- Create outbound shipping labels for all orders and ensure they get to relevant contact on outbound team at Storage Facility.
- Monitor internal working sheet to make sure all orders have been sent, follow up with Storage Facility team and peer dealers to prompt them to ship when necessary.
- Monitor tracking of all orders, mark them as delivered in system when delivered.
- Initiate and monitor transfer of sold property from New York building and peer dealers to Storage Facility.
- Respond to customer and dealer shipping issues and special situations (turning packages around, address updates, return labels).
- Troubleshoot any order-specific issues.
- Shipping quotes for orders that go outside the normal workflow and creating payment links for additional shipping fees.
- Initiating and tracking offline wire orders.
- Daily ID requests for new high value customers.
- Daily emails to cross-border clients confirming they are willing to pay for import duty.
- Monthly tax reconciliation for refunds.
- Any additional administrative tasks that might be required.
- Assist with new client account set up and consignment creation for new listings.
- SKU creation: SKUs are entered into CRM, and each is unique to help avoid inventory errors.
- Upload, edit, and maintain new and existing items in the database ensuring accuracy in titles, descriptions, and SKU details.
- Coordinate with creative teams to secure, format, and upload high-quality product imagery and ensuring product descriptions are compelling and accurate.
- Maintain internal systems and databases for cataloging.
- Track stock levels and ensure that the website is always up to date, removing unavailable items.
- Assist with RTCs by ensuring systematically all the right steps are followed.
Temporary Assistant, Marketplace in London employer: Sotheby's
Sotheby’s is an exceptional employer, offering a dynamic work environment at our new global headquarters in the iconic Breuer building on Madison Avenue, New York City. With a strong commitment to employee growth and development, we provide opportunities for meaningful engagement in the art and luxury sectors, supported by a collaborative culture that values diversity and innovation. Join us to be part of a prestigious legacy while contributing to a forward-thinking team that thrives on excellence and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Assistant, Marketplace in London
✨Tip Number 1
Network like a pro! Reach out to people in the art and luxury sectors, especially those connected to Sotheby’s. A friendly chat can open doors that a CV just can’t.
✨Tip Number 2
Be ready for a quick chat! If you get a chance to speak with someone from the team, show your enthusiasm for the role and the company. Let them know why you’re excited about working in the Marketplace.
✨Tip Number 3
Show off your skills! Prepare examples of how you’ve handled similar tasks in the past, like inventory management or customer service. This will help us see how you fit into the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sotheby’s family.
We think you need these skills to ace Temporary Assistant, Marketplace in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Temporary Assistant role. Highlight relevant experience in operations, merchandising, or customer service that aligns with what we do at Sotheby’s.
Showcase Your Attention to Detail:In this role, accuracy is key! Use your application to demonstrate how you've successfully managed inventory or handled shipping logistics in the past. We love candidates who can keep things organised!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and skills.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sotheby's
✨Know Your Stuff
Familiarise yourself with Sotheby’s history and its various selling categories. Understanding the nuances of art and luxury objects will show your genuine interest in the role and help you answer questions more confidently.
✨Be Organised
Since the role involves a lot of administrative tasks, demonstrate your organisational skills. Bring examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for staying on top of things.
✨Show Your Customer Service Skills
This position requires responding to customer and dealer inquiries. Prepare examples of how you've handled customer service situations before, especially any tricky ones, to showcase your problem-solving abilities.
✨Ask Smart Questions
Prepare thoughtful questions about the Marketplace operations and merchandising processes. This not only shows your enthusiasm but also helps you understand if the role is the right fit for you.
