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- Tasks: Coordinate pre-sale processes and deliver top-notch client service in a fast-paced environment.
- Company: Join Sotheby’s, a prestigious name in the art world with a commitment to excellence.
- Benefits: Gain valuable experience in a dynamic role with potential for career growth.
- Other info: This is a 9-month temporary role covering maternity leave.
- Why this job: Be part of exciting sales and exhibitions while honing your organisational skills.
- Qualifications: Degree in business administration preferred; client service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Sotheby’s is looking for an experienced Pre‑Sale Experience Coordinator to own the administration of sales in accordance with company policies and best practices while delivering high-quality client service. This dynamic role is ideal for a candidate who thrives in a fast‑paced environment, enjoys multi‑tasking and organizational tasks whilst coordinating all key processes leading up to the sales. The role holder will support sales across departments. This is a 9‑month temporary maternity leave cover.
RESPONSIBILITIES
- Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction.
- Liaising with clients and managing their property throughout the sale cycle.
- Communicating with clients, shipping coordinators and Sotheby’s Regional Offices to facilitate inbound shipments, obtain export licences and arrange customs clearance in line with sale deadlines.
- Managing consignment terms and issuing contracts in preparation for live, online sales and private sales.
- Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms.
- Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Post Sales.
- Coordinating traveling exhibitions in partnership with the Departments, Pre‑Sale Shipping team and Business Managers/Directors.
- Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines.
- Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due‑diligence requirements are met.
- Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines.
- Working with Regional Offices to coordinate the movement of property via London for other sale locations (export for sale and return shipments).
- Coordinating extended payment terms offered in conjunction with Post Sale Manager and Business Manager/Director.
- Working on non‑systematic terms following the auction and managing complex settlement requirements.
- Facilitating financial transactions in compliance with Sotheby’s Corporate Governance.
- Coordinating post‑auction transactions including post‑auction sales, account adjustments and cancelled sales.
- Obtaining and actioning recommendations for unsold property and facilitating the handover for shipment and/or collection to the Post‑Sale team.
- Coordinating the movement of the property internally and externally for third‑party services (such as restorers, external experts, authentication committees, photographers).
- Processing purchase orders (completing forms and obtaining authorisation before ordering goods and services).
- Monitoring and processing House Property and Temporary Admission (TA) property quarterly.
- Managing aged inventory by coordinating bi‑annual reviews of department aged inventory.
IDEAL EXPERIENCE & COMPETENCIES
- Degree holder in business administration or equivalent field preferred.
- At least 1‑plus year of experience in business administration and/or client service.
- Exceptional client service skills including strong verbal and written communication.
- Ability to multi‑task, prioritise and manage challenging deadlines.
- A pragmatic approach to problems, with excellent resourcefulness.
- Enthusiastic with an ability to think on one’s feet and remain calm under pressure.
- Highly organised and detail‑oriented.
- Ability to work independently and as part of a team.
- Prior experience with SAP is an advantage.
- Strong knowledge of Sotheby’s systems, Microsoft Office particularly Word, Excel, Outlook.
Temporary Pre-Sale Coordinator New London employer: Sotheby’s group
Contact Detail:
Sotheby’s group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Pre-Sale Coordinator New London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand Sotheby’s values and how they align with your skills. This will help you stand out and show that you’re genuinely interested in the position.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experience relates to the Pre-Sale Coordinator role and be ready to share specific examples of your past successes in client service and multi-tasking.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Temporary Pre-Sale Coordinator New London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pre-Sale Coordinator role. Highlight your experience in client service and administration, and show us how you can thrive in a fast-paced environment.
Show Off Your Communication Skills: Since this role involves liaising with clients and various departments, it’s crucial to demonstrate your exceptional verbal and written communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills: We want to see how organised you are! Share examples of how you've successfully managed multiple tasks or projects simultaneously. This will show us that you can handle the dynamic nature of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Sotheby’s group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Pre-Sale Coordinator. Familiarise yourself with the sales process, client interactions, and how to manage multiple tasks effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Client Service Skills
Since this role heavily focuses on client satisfaction, prepare examples from your past experiences where you successfully resolved client issues or enhanced their experience. Highlight your communication skills and ability to remain calm under pressure, as these are crucial for the position.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Bring up specific tools or methods you use to stay organised, as this will show that you can handle the demands of the role effectively.
✨Familiarise Yourself with Relevant Software
If you have experience with SAP or Microsoft Office, particularly Word and Excel, be sure to mention it during your interview. If not, consider brushing up on these tools beforehand, as they are essential for the role and will demonstrate your readiness to hit the ground running.