At a Glance
- Tasks: Coordinate pre-sale processes and deliver top-notch client service in a fast-paced environment.
- Company: Join Sotheby’s, a prestigious name in the art world with a collaborative culture.
- Benefits: Gain valuable experience in a dynamic role with potential for career growth.
- Other info: This is a 9-month temporary role covering maternity leave.
- Why this job: Be part of exciting sales and exhibitions while honing your organisational skills.
- Qualifications: Degree in business administration preferred; client service experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Sotheby’s is looking for an experienced Pre‑Sale Experience Coordinator to own the administration of sales in accordance with company policies and best practices while delivering high-quality client service. This dynamic role is ideal for a candidate who thrives in a fast‑paced environment, enjoys multi‑tasking and organizational tasks whilst coordinating all key processes leading up to the sales. The role holder will support sales across departments. This is a 9‑month temporary maternity leave cover.
RESPONSIBILITIES
- Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction.
- Liaising with clients and managing their property throughout the sale cycle.
- Communicating with clients, shipping coordinators and Sotheby’s Regional Offices to facilitate inbound shipments, obtain export licences and arrange customs clearance in line with sale deadlines.
- Managing consignment terms and issuing contracts in preparation for live, online sales and private sales.
- Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms.
- Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Post Sales.
- Coordinating traveling exhibitions in partnership with the Departments, Pre‑Sale Shipping team and Business Managers/Directors.
- Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines.
- Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due‑diligence requirements are met.
- Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines.
- Working with Regional Offices to coordinate the movement of property via London for other sale locations (export for sale and return shipments).
- Coordinating extended payment terms offered in conjunction with Post Sale Manager and Business Manager/Director.
- Working on non‑systematic terms following the auction and managing complex settlement requirements.
- Facilitating financial transactions in compliance with Sotheby’s Corporate Governance.
- Coordinating post‑auction transactions including post‑auction sales, account adjustments and cancelled sales.
- Obtaining and actioning recommendations for unsold property and facilitating the handover for shipment and/or collection to the Post‑Sale team.
- Coordinating the movement of the property internally and externally for third‑party services (such as restorers, external experts, authentication committees, photographers).
- Processing purchase orders (completing forms and obtaining authorisation before ordering goods and services).
- Monitoring and processing House Property and Temporary Admission (TA) property quarterly.
- Managing aged inventory by coordinating bi‑annual reviews of department aged inventory.
IDEAL EXPERIENCE & COMPETENCIES
- Degree holder in business administration or equivalent field preferred.
- At least 1‑plus year of experience in business administration and/or client service.
- Exceptional client service skills including strong verbal and written communication.
- Ability to multi‑task, prioritise and manage challenging deadlines.
- A pragmatic approach to problems, with excellent resourcefulness.
- Enthusiastic with an ability to think on one’s feet and remain calm under pressure.
- Highly organised and detail‑oriented.
- Ability to work independently and as part of a team.
- Prior experience with SAP is an advantage.
- Strong knowledge of Sotheby’s systems, Microsoft Office particularly Word, Excel, Outlook.
Equal Opportunity Employment
The Company is an equal opportunity employer and considers all applicants for employment without regard to race, colour, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Temporary Pre-Sale Coordinator London employer: Sotheby’s group
Sotheby’s is an exceptional employer that fosters a dynamic and inclusive work environment in the heart of London. With a strong commitment to employee growth, we offer opportunities for professional development and collaboration across departments, ensuring that our team members thrive in their roles. Our focus on high-quality client service and teamwork, combined with the unique prestige of working in the art and auction industry, makes Sotheby’s a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Pre-Sale Coordinator London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Pre-Sale Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Sotheby’s and understanding their sales process. Be ready to discuss how your skills can enhance client satisfaction and streamline operations. Show them you’re not just another candidate, but someone who truly gets their business!
✨Tip Number 3
Practice your communication skills! As a Pre-Sale Coordinator, you’ll need to liaise with various departments and clients. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Sotheby’s. Let’s get you that interview!
We think you need these skills to ace Temporary Pre-Sale Coordinator London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pre-Sale Coordinator role. Highlight your experience in client service and administration, and show us how you can thrive in a fast-paced environment.
Show Off Your Communication Skills:Since this role involves liaising with clients and various departments, it’s crucial to demonstrate your exceptional verbal and written communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Organisational Skills:We love candidates who are highly organised and detail-oriented. Share examples of how you've successfully managed multiple tasks or projects simultaneously, especially under tight deadlines.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sotheby’s group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Pre-Sale Coordinator. Familiarise yourself with the sales process, client interactions, and how to manage multiple tasks effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Client Service Skills
Since exceptional client service is key for this position, prepare examples from your past experiences where you've successfully resolved client issues or enhanced client satisfaction. Be ready to discuss how you handle challenging situations while maintaining professionalism.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so come prepared to talk about how you prioritise tasks and manage deadlines. You might even want to share specific tools or methods you use to stay organised, especially in fast-paced environments.
✨Familiarise Yourself with Relevant Software
If you have experience with SAP or Microsoft Office, particularly Word and Excel, be sure to mention it during your interview. If not, consider brushing up on these tools beforehand, as they are crucial for the role and will show your commitment to being well-prepared.
