At a Glance
- Tasks: Support operations and merchandising in a dynamic art marketplace environment.
- Company: Join Sotheby’s, a prestigious name in art and luxury since 1744.
- Benefits: Gain valuable experience in a global company with a rich history.
- Other info: Diverse workplace committed to equal opportunity for all applicants.
- Why this job: Be part of a team that connects art lovers with exceptional pieces.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge.
This role will support Marketplace - Operations and Merchandising, based in London supporting both New York and London.
Operations:- Update internal working sheet and outbound log and make sure they remain up to date throughout the day.
- Create outbound shipping labels for all orders and ensure they get to relevant contact on outbound team at Storage Facility.
- Monitor internal working sheet to make sure all orders have been sent, follow up with Storage Facility team and peer dealers to prompt them to ship when necessary.
- Monitor tracking of all orders, mark them as delivered in system when delivered.
- Initiate and monitor transfer of sold property from New York building and peer dealers to Storage Facility.
- Respond to customer and dealer shipping issues and special situations (turning packages around, address updates, return labels).
- Troubleshoot any order-specific issues.
- Shipping quotes for orders that go outside the normal workflow and creating payment links for additional shipping fees.
- Assist in client service and customer enquiries including the following: Initiating and tracking offline wire orders, Daily ID requests for new high value customers, Daily emails to cross-border clients confirming they are willing to pay for import duty, Monthly tax reconciliation for refunds, Any additional administrative tasks that might be required.
- Assist with new client account set up and consignment creation for new listings.
- SKU creation: SKUs are entered into CRM, and each is unique to help avoid inventory errors.
- Upload, edit, and maintain new and existing items in the database ensuring accuracy in titles, descriptions, and SKU details.
- Coordinate with creative teams to secure, format, and upload high-quality product imagery and ensuring product descriptions are compelling and accurate.
- Maintain internal systems and databases for cataloging.
- Track stock levels and ensure that the website is always up to date, removing unavailable items.
- Assist with RTCs by ensuring systematically all the right steps are followed.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Temporary Assistant, Marketplace New London employer: Sotheby’s group
Sotheby’s is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to engage with the world of art and luxury in a vibrant setting. With opportunities for professional growth and development, particularly in our new global headquarters in London, team members can thrive in a collaborative environment while contributing to a legacy of excellence that dates back to 1744. Join us to be part of a prestigious brand that values diversity and innovation, ensuring every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Assistant, Marketplace New London
✨Tip Number 1
Network like a pro! Reach out to people in the art and luxury sectors, especially those connected to Sotheby’s. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Be ready for a quick chat! If you get a chance to speak with someone from the company, have your elevator pitch ready. Show them why you're the perfect fit for the Temporary Assistant role.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sotheby’s team.
We think you need these skills to ace Temporary Assistant, Marketplace New London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Temporary Assistant role. Highlight relevant experience in operations, inventory management, or customer service that aligns with what Sotheby’s is looking for.
Showcase Your Attention to Detail:Since this role involves managing shipping labels and tracking orders, it’s crucial to demonstrate your attention to detail. Use specific examples from your past experiences where you’ve successfully managed similar tasks.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid fluff and focus on what makes you a great fit for the role. Remember, we want to see your skills shine through without unnecessary jargon!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Sotheby’s team!
How to prepare for a job interview at Sotheby’s group
✨Know Your Stuff
Familiarise yourself with Sotheby’s history and its various selling categories. Being able to discuss their operations, especially in the context of the Marketplace role, will show your genuine interest and understanding of the company.
✨Be Organised
Since the role involves a lot of administrative tasks, demonstrate your organisational skills. Bring examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for keeping everything on track.
✨Show Your Problem-Solving Skills
Prepare to discuss specific situations where you’ve had to troubleshoot issues, especially related to shipping or customer service. Highlight your ability to think on your feet and resolve problems efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.
