At a Glance
- Tasks: Support operations and merchandising in a dynamic art marketplace environment.
- Company: Join Sotheby’s, a prestigious name in art and luxury since 1744.
- Benefits: Gain valuable experience in a global company with a rich history.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of an iconic brand and learn about the art world.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception.
This role will support Marketplace - Operations and Merchandising, based in London supporting both New York and London.
Operations:- Update internal working sheet and outbound log and make sure they remain up to date throughout the day.
- Create outbound shipping labels for all orders and ensure they get to relevant contact on outbound team at Storage Facility.
- Monitor internal working sheet to make sure all orders have been sent, follow up with Storage Facility team and peer dealers to prompt them to ship when necessary.
- Monitor tracking of all orders, mark them as delivered in system when delivered.
- Initiate and monitor transfer of sold property from New York building and peer dealers to Storage Facility.
- Respond to customer and dealer shipping issues and special situations (turning packages around, address updates, return labels).
- Troubleshoot any order-specific issues.
- Shipping quotes for orders that go outside the normal workflow and creating payment links for additional shipping fees.
- Assist in client service and customer enquiries including the following: Initiating and tracking offline wire orders, Daily ID requests for new high value customers, Daily emails to cross-border clients confirming they are willing to pay for import duty, Monthly tax reconciliation for refunds, Any additional administrative tasks that might be required.
- Assist with new client account set up and consignment creation for new listings.
- SKU creation: SKUs are entered into CRM, and each is unique to help avoid inventory errors.
- Upload, edit, and maintain new and existing items in the database ensuring accuracy in titles, descriptions, and SKU details.
- Coordinate with creative teams to secure, format, and upload high-quality product imagery and ensuring product descriptions are compelling and accurate.
- Maintain internal systems and databases for cataloging.
- Track stock levels and ensure that the website is always up to date, removing unavailable items.
- Assist with RTCs by ensuring systematically all the right steps are followed.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Temporary Assistant, Marketplace London employer: Sotheby’s group
Sotheby’s is an exceptional employer, offering a dynamic work environment in the heart of London, where creativity and innovation thrive. Employees benefit from a rich culture of collaboration, access to world-class art and luxury objects, and ample opportunities for professional growth within a globally recognised brand. With a commitment to diversity and inclusion, Sotheby’s fosters a supportive atmosphere that empowers individuals to excel in their roles while contributing to the legacy of this historic institution.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Assistant, Marketplace London
✨Tip Number 1
Network like a pro! Reach out to people in the art and luxury sectors, especially those connected to Sotheby’s. A friendly chat can open doors that a CV just can’t.
✨Tip Number 2
Be ready for the unexpected! Prepare for potential on-the-spot interviews or casual chats when you least expect it. Show your enthusiasm and knowledge about the company and its offerings.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with a quick email if you haven’t heard back. It shows you’re keen and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Temporary Assistant, Marketplace London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Temporary Assistant role. Highlight relevant experience in operations, inventory management, or customer service that aligns with what Sotheby’s is looking for.
Showcase Your Attention to Detail:Since this role involves updating internal sheets and managing inventory, it’s crucial to demonstrate your attention to detail. Use specific examples from your past experiences where you’ve successfully managed similar tasks.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid fluff and focus on your skills and experiences that directly relate to the job description. We want to see your strengths shine through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sotheby’s group
✨Know Your Stuff
Familiarise yourself with Sotheby’s history and its various selling categories. Being able to discuss their art, luxury objects, and the technology platform will show your genuine interest in the role and the company.
✨Be Organised
Since the role involves updating internal sheets and managing orders, demonstrate your organisational skills. Bring examples of how you've successfully managed similar tasks in the past, and be ready to discuss your methods for staying on top of details.
✨Show Your Customer Service Skills
This position requires responding to customer and dealer shipping issues. Prepare to share specific examples of how you've handled challenging customer service situations, highlighting your problem-solving abilities and communication skills.
✨Ask Smart Questions
Prepare thoughtful questions about the Marketplace Operations and Merchandising team. This shows your enthusiasm for the role and helps you understand how you can contribute effectively to the team’s success.
