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- Tasks: Manage client queries and ensure timely post-sale communication with high-quality service.
- Company: Join a premier auction house known for excellence in the luxury market.
- Benefits: Gain valuable experience in a prestigious environment for 12 months.
- Why this job: Be part of a renowned organisation and enhance your client service skills.
- Qualifications: Exceptional communication skills and calm under pressure; SAP experience is a plus.
- Other info: Temporary role with potential for networking in the luxury sector.
The predicted salary is between 36000 - 60000 £ per year.
A premier auction house is seeking a Temporary Post Sale Experience Coordinator in London. This role entails managing client queries, ensuring timely post-sale communication, and providing high-quality service primarily through email and phone.
Candidates should have exceptional communication and client service skills, a calm demeanor under pressure, and ideally prior experience with SAP. It is a temporary position lasting 12 months, offering an opportunity to be part of a renowned organization committed to excellence in the luxury market.
Post‑Sale Experience Coordinator (12‑Month, London) employer: Sotheby’s group
Contact Detail:
Sotheby’s group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post‑Sale Experience Coordinator (12‑Month, London)
✨Tip Number 1
Network like a pro! Reach out to people in the luxury market or those who have worked at auction houses. A friendly chat can lead to insider info and maybe even a referral.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, try role-playing scenarios with friends or family. It’ll help you stay calm under pressure and nail those tricky questions.
✨Tip Number 3
Show off your SAP knowledge! If you’ve got experience with it, make sure to highlight that in conversations. If not, consider a quick online course to get familiar with the basics before your interview.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Post‑Sale Experience Coordinator (12‑Month, London)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about managing client queries and providing top-notch service, make sure your written application reflects your exceptional communication skills. Use clear, concise language and a friendly tone to demonstrate how you can connect with clients effectively.
Highlight Relevant Experience: If you've got experience with SAP or similar systems, don’t forget to mention it! We want to see how your background aligns with the role, so include any relevant roles or tasks that showcase your ability to handle post-sale communications.
Stay Calm Under Pressure: This position requires a calm demeanour, especially when dealing with client queries. In your application, share examples of how you've successfully managed stressful situations in the past. This will show us that you can keep your cool when things get hectic!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Sotheby’s group
✨Know Your Stuff
Familiarise yourself with the auction house's history, values, and recent sales. This will not only show your genuine interest but also help you tailor your responses to align with their mission in the luxury market.
✨Master Communication Skills
Since the role involves managing client queries primarily through email and phone, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate potential client interactions and refine your approach.
✨Stay Calm Under Pressure
Prepare for scenarios where you might need to handle difficult client situations. Think of examples from your past experiences where you maintained composure and resolved issues effectively, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on SAP Knowledge
If you have prior experience with SAP, be ready to discuss it. If not, do some research on how it’s used in client management and post-sale processes. Showing that you’re proactive about learning can set you apart from other candidates.
