At a Glance
- Tasks: Support global process improvements and translate data into actionable insights.
- Company: Join Sotheby’s, a leader in art and luxury auctions since 1744.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Be part of a team that values innovation and collaboration across regions.
- Why this job: Make a real impact on seller operations in a dynamic, global setting.
- Qualifications: 2-4 years in operations or consulting; strong analytical and communication skills.
The predicted salary is between 40000 - 50000 € per year.
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales, and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception.
THE ROLE
The Operations Analyst will act as a force multiplier for Seller Operations, supporting global process improvements, contributing to cross‑functional initiatives, and translating data into action. This role goes beyond reporting. It is designed for an operator who can diagnose issues, structure solutions, and execute change within a complex, global environment. The Analyst will partner closely with Seller Experience leadership (AVPs and Managers) across EMEA and globally, as well as Client Experience, Finance, Compliance, and Technology teams, to identify priorities, support initiatives, and help drive adoption of new ways of working. This is a newly created role designed to build execution capability within Seller Experience, focused on improving workflows, accelerating inventory turnover, and reducing operational friction across regions. The individual will be expected to own key workstreams from diagnosis through implementation, delivering measurable outcomes.
RESPONSIBILITIES
- Process Improvement & Operational Execution
- Support multiple concurrent initiatives to simplify seller workflows and reduce cycle times
- Proactively identify friction points across the end‑to‑end seller journey and contribute to scalable solutions
- Support efforts to reduce aged inventory by analyzing pipeline bottlenecks and ownership gaps
- Execute targeted actions on high‑impact inventory segments
- Contribute to standardizing processes across regions to improve consistency, quality, and speed
- Support improvement of intake‑to‑catalog and pre‑sale readiness timelines
- Support alignment across regions with differing processes, systems, and operating models
- Data, Insights & Reporting
- Own and maintain dashboards tracking core Seller Experience KPIs
- Translate data into actionable insights that inform prioritization and decision‑making
- Conduct deep dives to diagnose root causes of delays and performance gaps
- Define success metrics for initiatives and track progress against outcomes
- Improve visibility into inventory pipelines and operational performance across regions
- Project Delivery, Change & Automation
- Support delivery of initiatives and own key workstreams from concept through implementation
- Build and manage structured project plans with clear milestones and accountability
- Support rollout of new processes, tools, and ways of working across regions
- Drive adoption through clear communication, stakeholder alignment, and feedback loops
- Identify and deliver practical automation and AI‑enabled workflow improvements in partnership with Product & Technology
- Reduce manual work and improve scalability through process design, tooling, and reporting
- Communication & Stakeholder Management
- Support alignment across stakeholders through clear, structured communication
- Translate complex analysis into simple, actionable narratives
- Develop materials that support decision‑making and track progress against key initiatives
- Communicate changes effectively to support adoption across regions
IDEAL EXPERIENCE & COMPETENCIES
- 2–4 years of experience in operations, consulting, or similar execution-focused roles
- Experience working in a fast‑paced, global, or cross‑functional environment strongly preferred
- Demonstrated ability to take ownership of projects or workstreams and deliver against defined outcomes
- Self‑starter with a strong ownership mindset and bias for action
- Structured thinker with strong problem-solving capability
- Comfortable managing multiple priorities in a fast‑paced environment
- Effective communicator across functions and levels
- Experience contributing to process improvement, redesign, or operational initiatives
- Data‑driven mindset with ability to translate analysis into action
- Strong analytical capability; advanced Excel required
- Experience building dashboards and working with operational data
- Exposure to automation tools, workflow optimization, or AI‑enabled processes preferred
The Company is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Operations Analyst, Seller Experience New London employer: Sotheby’s group
Sotheby’s is an exceptional employer, offering a dynamic work environment in the heart of New London, where creativity meets operational excellence. With a strong focus on employee growth and development, team members are encouraged to take ownership of their projects while benefiting from a culture that values collaboration and innovation. The company's commitment to diversity and inclusion, alongside its rich history and global reach, makes it a truly rewarding place to build a career in the art and luxury sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst, Seller Experience New London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sotheby’s on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the role. Understand the key responsibilities of an Operations Analyst and think of examples from your past that showcase your problem-solving skills and data-driven mindset.
✨Tip Number 3
Show off your analytical chops! Be ready to discuss how you've used data to drive decisions in previous roles. Bring along any dashboards or reports you've created to demonstrate your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Sotheby’s team.
We think you need these skills to ace Operations Analyst, Seller Experience New London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the Operations Analyst role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Problem-Solving Skills:We want to see how you tackle challenges! Include examples of how you've identified issues and implemented solutions in previous roles. This will demonstrate your ability to drive change, which is key for this position.
Be Data-Driven:Since this role involves translating data into actionable insights, make sure to mention any experience you have with data analysis or dashboard creation. Highlight specific tools you've used, especially if you're familiar with Excel or automation tools.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Sotheby’s group
✨Know Your Numbers
As an Operations Analyst, you'll be dealing with data and KPIs. Brush up on your analytical skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of dashboards or reports you've created that led to actionable insights.
✨Understand the Seller Journey
Familiarise yourself with the end-to-end seller journey at Sotheby’s. Think about potential friction points and how you might address them. Being able to articulate your understanding of this process will show that you're proactive and ready to contribute from day one.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you diagnosed issues and implemented solutions.
✨Communicate Clearly and Effectively
Since the role involves stakeholder management, practice explaining complex ideas in simple terms. Be ready to demonstrate how you've communicated changes or improvements in past projects, ensuring everyone was aligned and informed throughout the process.
