Student Recruitment Quality Officer – Higher Education
Employment Type: Permanent, full-time
Work Setting: On-site
Salary: £27,500 per year
Overview
A Student Recruitment Quality Officer is responsible for maintaining quality, compliance, and continuous improvement across student recruitment and admissions processes within a higher education environment.
The role combines quality assurance, recruitment data analysis, process auditing, compliance monitoring, and applicant experience. You will work closely with recruitment, admissions, academic, and other cross-functional teams to maintain high standards throughout the student journey from application through enrolment.
Key Responsibilities
- Monitor student recruitment and admissions processes to ensure compliance with institutional policies, quality standards, and regulatory requirements.
- Assess the quality and effectiveness of recruitment activities in support of enrolment objectives.
- Analyse application, conversion, recruitment, and enrolment data to identify trends and opportunities for improvement.
- Produce reports and insights for recruitment and admissions stakeholders.
- Conduct quality checks and internal audits to maintain accuracy, consistency, and service standards.
- Identify process inefficiencies, operational risks, and compliance issues.
- Recommend and implement process improvements to improve efficiency and quality outcomes.
- Support a high-quality applicant experience throughout the recruitment journey.
- Work collaboratively with student recruitment, admissions, academic, and other internal teams to maintain best practices.
- Maintain accurate records, documentation, and quality assurance information.
- Ensure student and recruitment data is handled appropriately in line with data protection and confidentiality requirements.
- Support continuous improvement initiatives across recruitment and admissions operations.
Requirements
- Knowledge of quality assurance processes within student recruitment, admissions, or higher education.
- Understanding of recruitment and admissions procedures and relevant regulatory or quality frameworks.
- Strong attention to detail when reviewing applications, records, reports, and recruitment activities.
- Experience analysing data, identifying trends, and making recommendations.
- Strong written and verbal communication skills.
- Excellent customer service and stakeholder management skills.
- Strong problem-solving and critical-thinking abilities.
- Excellent organisation and time management skills, with the ability to manage multiple audits, reports, and improvement initiatives.
- Experience maintaining accurate records and producing reports.
- Understanding of data protection, confidentiality, and information management requirements.
- Ability to collaborate effectively across recruitment, admissions, academic, and operational teams.
- Proactive approach to identifying and resolving quality or process issues.
- 25 days annual leave plus 8 public holidays
- Additional annual leave based on length of service, up to 5 days
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Student Recruitment Officer employer: SoTalent
As a leading employer in the education sector, we offer a dynamic and inclusive work culture that fosters collaboration and innovation. Our London-based team enjoys a hybrid work setting, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for finance transformation leaders to thrive and make a meaningful impact.
