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- Tasks: Influence digital product experiences and improve customer journeys across multiple channels.
- Company: Leading media and entertainment organisation in Greater London.
- Benefits: Reduced rates on products and a hybrid working model for better work-life balance.
- Why this job: Shape the future of digital experiences and mentor teams in a creative environment.
- Qualifications: Proven experience in service design and knowledge of inclusive design principles.
- Other info: Join a dynamic team focused on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading media and entertainment organization in Greater London is seeking a Lead Service Designer to influence the design of digital product experiences. You will establish service design standards, mentor teams, and improve customer journeys across multiple channels.
The ideal candidate has proven experience in service design and an understanding of inclusive design principles.
Benefits include reduced rates on products and a hybrid working model that enhances work-life balance.
Lead Service Designer, Digital Experiences at Scale employer: SoTalent
Contact Detail:
SoTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer, Digital Experiences at Scale
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your portfolio! When you get the chance, share your past projects and how you've improved customer journeys. Visuals speak louder than words!
✨Tip Number 3
Prepare for those interviews! Research the company’s digital products and think about how you can influence their service design. Tailor your answers to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and it’s the best way to get noticed by our hiring team.
We think you need these skills to ace Lead Service Designer, Digital Experiences at Scale
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your proven experience in service design. We want to see how you've influenced digital product experiences in the past, so don’t hold back on those details!
Emphasise Inclusive Design Principles: Since understanding inclusive design principles is key for this role, be sure to mention any relevant projects or experiences that demonstrate your commitment to creating accessible and user-friendly designs.
Tailor Your Application: Take a moment to tailor your application specifically for us at StudySmarter. Use the job description as a guide to align your skills and experiences with what we’re looking for in a Lead Service Designer.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SoTalent
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design principles, especially those related to digital experiences. Brush up on your knowledge of inclusive design as well, as this will likely come up during the interview.
✨Showcase Your Mentoring Skills
Since the role involves mentoring teams, be prepared to discuss your past experiences in guiding others. Share specific examples of how you've helped colleagues improve their skills or contributed to team success.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical design challenges. Think about how you would approach improving customer journeys across multiple channels and be ready to articulate your thought process clearly.
✨Research the Company Culture
Familiarise yourself with the media and entertainment organisation’s values and work culture. Understanding their approach to work-life balance and hybrid working models can help you align your answers with what they value.
