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For Companies At a Glance
- Tasks: Manage customer calls, build rapport, and recommend solutions to enhance satisfaction.
- Company: Leading customer services provider in Glasgow with a focus on growth.
- Benefits: Comprehensive training, free TV package, healthcare options, and employee perks.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong sales confidence, communication skills, and proactive problem-solving abilities.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of customer services in Glasgow is seeking an Account Manager to join their team. The role involves managing inbound customer calls, building rapport, and recommending suitable solutions.
The candidate should have strong sales confidence and communication skills, with a proactive approach to problem-solving.
The position offers comprehensive training and employee benefits, including a free TV package and healthcare options. This role is full-time with a focus on customer satisfaction and sales development.
Customer Retention & Growth Advisor – Glasgow employer: SoTalent
Contact Detail:
SoTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Retention & Growth Advisor – Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building rapport with customers, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll perform during interviews.
✨Tip Number 3
Show off your sales confidence! Prepare examples of how you've successfully solved problems or closed deals in the past. This will demonstrate your proactive approach and make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our awesome team in Glasgow!
We think you need these skills to ace Customer Retention & Growth Advisor – Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Retention & Growth Advisor role. Highlight your sales confidence and communication skills, as these are key for us!
Craft a Compelling Cover Letter: Use your cover letter to showcase your proactive problem-solving approach. Share specific examples of how you've built rapport with customers in the past – we love hearing about real experiences!
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about the opportunity to contribute to our team and help improve customer satisfaction.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at SoTalent
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Communication Skills
Since the role involves managing inbound customer calls, practice articulating your thoughts clearly and confidently. You might want to prepare a few examples of how you've successfully communicated with customers in the past, highlighting your rapport-building skills.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges proactively. Be ready to discuss how you approached these situations and what solutions you recommended. This will showcase your ability to think on your feet, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
