At a Glance
- Tasks: Manage and grow strategic partnerships with quick-service restaurants in a dynamic food delivery marketplace.
- Company: Leading online food delivery platform with a focus on innovation and growth.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Make a real impact by driving growth and enhancing customer engagement in the food industry.
- Qualifications: Experience in B2B sales or account management, strong relationship-building skills required.
The predicted salary is between 40000 - 50000 £ per year.
This role focuses on managing and growing strategic quick-service restaurant (QSR) partnerships within a leading online food delivery marketplace. You will work directly with franchise business owners across a designated territory to drive commercial growth, optimise operational performance, and improve customer engagement. The role combines strategic account management, consultative sales, operational advisory, and data-driven growth planning within a fast-paced tech and hospitality environment.
Key Responsibilities
- Build and strengthen long-term commercial relationships with franchise partners
- Drive order growth and overall account performance across the territory
- Advise partners on operational excellence, customer service, and efficiency improvements
- Analyse account and performance data to identify growth opportunities and optimise strategy
- Support adoption of new tools, initiatives, and operational solutions
- Collaborate cross-functionally with internal commercial and operational teams
- Manage territory planning and field engagement activities
- Deliver strategic recommendations to improve partner profitability and customer satisfaction
- Act as a trusted advisor to franchise stakeholders and operators
What You’ll Bring
- Experience in B2B sales, account management, or strategic partnerships
- Strong relationship-building and commercial negotiation skills
- Ability to manage long-term client relationships and growth targets
- Strong analytical and performance reporting capabilities
- Excellent communication and stakeholder management skills
- High attention to detail and strong multitasking ability
- Self-driven, proactive, and results-oriented mindset
- Full clean UK driving licence
Preferred Experience
- Experience within food delivery, hospitality, retail, franchise operations, or SaaS platforms
- Territory management or field sales experience
- Experience managing enterprise or strategic accounts
- Operational consulting or customer success exposure
Field Account Manager in Edinburgh employer: SoTalent
As a Field Account Manager at our leading online food delivery marketplace, you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. We prioritise employee growth through continuous training and development opportunities, while our supportive culture encourages strong relationships with franchise partners, driving both personal and professional success. Join us to be part of a forward-thinking team that values your contributions and offers unique advantages in the fast-paced food delivery technology sector.
