Strategic Account Executive – Quick Service Restaurants (QSR)
Location
London, United Kingdom
Competitive market salary (Commensurate with commercial and key account experience)
Job Type
Full-Time / Hybrid
Overview
A Strategic Account Executive is required to join a Quick Service Restaurant (QSR) Strategic Accounts team, directly driving the commercial growth and operational success of major restaurant chain partners on a leading global online food delivery platform. Acting as a strategic consultant and commercial growth driver, this role goes beyond traditional account management to lead high-level commercial planning, Joint Business Plans (JBPs), and Quarterly Business Reviews (QBRs). The position involves converting complex platform data into actionable strategies to maximize revenue, increase order volume, and enhance customer delivery experiences.
Key Responsibilities
- Manage and own commercial relationships with major Quick Service Restaurant (QSR) chains, leading high-level commercial strategy and execution.
- Draft, negotiate, and execute Joint Business Plans (JBPs), defining clear objectives, tracking performance milestones, and aligning internal and external stakeholders.
- Analyze complex commercial and operational datasets to uncover growth opportunities, diagnose performance challenges, and maximize partner revenue and order volume.
- Prepare and present strategic Quarterly Business Reviews (QBRs) to internal and external senior leadership, translating data insights into actionable growth initiatives.
- Coordinate weekly trade reports while designing, forecasting, and executing innovative marketing and promotional campaigns to drive commercial outcomes.
- Influence and coordinate cross-functional internal teams while managing complex client-side stakeholder relationships to resolve operational bottlenecks.
Requirements
Basic Qualifications:
- Proven track record in key account management, strategic partnerships, or commercial business development managing large-scale enterprise accounts.
- Strong analytical and data-interpretation skills with the ability to translate performance metrics into actionable commercial strategies.
- Demonstrated expertise leading executive Quarterly Business Reviews (QBRs) and presenting strategic recommendations to senior stakeholders.
- Exceptional relationship-building, negotiation, and stakeholder management skills across both client organizations and internal cross-functional teams.
- Highly organized with strong project management capabilities to prioritize and execute multiple concurrent initiatives.
- Proactive, results-oriented mindset with a strong understanding of the food, hospitality, and QSR market landscape.
- £81 monthly takeaway food spend allowance.
- 25 days of annual leave plus birthday leave and public bank holidays (with options to buy or sell up to 5 additional days).
- Service loyalty rewards offering bonus holidays or cash awards at 5- and 10-year milestones.
- Up to 52 weeks of maternity/adoption leave and 6 weeks of paternity leave.
- Private medical and dental insurance, employer pension contributions, and life assurance (4x annual salary).
- Full sick pay, paid volunteering leave, well-being support programs, free eye tests, retail discounts, and a cycle-to-work scheme.
Account Executive employer: SoTalent
As a leading employer in the education sector, we offer a dynamic and inclusive work culture that fosters collaboration and innovation. Our London-based team enjoys a hybrid work setting, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for finance transformation leaders to thrive and make a meaningful impact.
