At a Glance
- Tasks: Lead a dynamic team, manage stock, and deliver exceptional customer service in a fast-paced retail environment.
- Company: Join Sstrene Grene, a family-owned business with over 260 stores worldwide, known for its ethical values.
- Benefits: Enjoy staff discounts, flexible hours, full training, and access to an Employee Assistance Programme.
- Why this job: Be part of a vibrant team in a beautiful store, making a real impact on customer experiences.
- Qualifications: Previous supervisory experience and strong organisational skills are preferred; must be flexible and communicative.
- Other info: This role offers two 24-hour contracts with opportunities for overtime and varied shifts.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor – Newcastle Metro
2 x 24hr contracts available, with opportunity for overtime. Must be available to work weekdays and weekends.
Do you love retail, have experience merchandising and replenishing stock, have excellent customer service skills and enjoy a varied and busy role in a fast-paced retail business?
Then Sstrene Grene is looking for you as a Supervisor in our new store opening in Newcastle Metrocentre!
This is an exciting and varied job in a beautiful ambience and dynamic environment. Supervisory experience of at least 1 year preferable
A Supervisor at Sstrene Grene has a busy and diverse role.
Other Retail Responsibilities Include
- Welcoming customers to the store.
- Processing deliveries,
- Sign writing
- Lead the store in the absence of the Store Manager and Assistant Manager, taking responsibility for day-to-day operations, stock replenishment, delegating tasks and the monitoring of store figures.
- Responsible for opening and closing the store when management are not in.
- Maintain outstanding store conditions and visual merchandising standards through replenishment. Keeping everything tidy and clean, on the shop floor and behind the scenes
- Be actively involved in merchandising displays and areas around the store.
- Serving customers at the till point
- Providing exceptional customer service.
- You must also be knowledgeable about store products and be able to assist/advise customers on suitable store items that best satisfy their needs.
- Successful candidates will show strong organisational skills and have previous experience in a fast-paced company.
- A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store.
- Ability to outline tasks throughout the day.
- Strong problem-solving skills when issues arise.
- Assisting with deliveries and stockroom duties.
- Maintaining health, hygiene, and safety standards whilst on shift.
- Youll play a key role in coaching and motivating team members. Being a confident communicator who understands how to engage and motivate others.
- Flexible in availability, with the ability to work both weekdays and weekends, as well as early and late shifts.
This is a fully flexible position which will include working weekends.
What we offer: .
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services
- Workplace Pension Scheme
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Sstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Sstrene Grene has over 260 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
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Supervisor- Newcastle Metrocentre employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor- Newcastle Metrocentre
✨Tip Number 1
Familiarise yourself with Sstrene Grene's brand values and product range. Understanding their aesthetic and customer service philosophy will help you connect better during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you've successfully led a team, handled stock replenishment, or resolved customer issues, as these are key aspects of the Supervisor role.
✨Tip Number 3
Showcase your flexibility and availability during the interview. Since the position requires working weekends and varied shifts, emphasising your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your passion for retail and customer service by sharing personal anecdotes. Whether it's a memorable customer interaction or a successful merchandising display you've created, these stories can set you apart from other candidates.
We think you need these skills to ace Supervisor- Newcastle Metrocentre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any supervisory roles. Emphasise your customer service skills and any specific achievements in merchandising or stock management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Sstrene Grene's values. Mention your ability to lead a team and provide examples of how you've motivated others in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisational skills, problem-solving abilities, and communication skills. Use specific examples to demonstrate these skills in action.
Show Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. Highlight your willingness to work weekends and varied shifts to show you are a suitable candidate for the position.
How to prepare for a job interview at Sostrene Grene
✨Show Your Retail Passion
Make sure to express your love for retail during the interview. Share specific experiences that highlight your enthusiasm for merchandising, customer service, and working in a fast-paced environment.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead the team in the absence of management. Prepare examples of how you've successfully managed a team or taken charge in previous roles, showcasing your ability to delegate tasks and motivate others.
✨Highlight Problem-Solving Abilities
Be ready to discuss situations where you've encountered challenges in a retail setting. Explain how you approached these problems and what solutions you implemented, demonstrating your strong problem-solving skills.
✨Know the Brand and Products
Research Sstrene Grene and its product offerings before the interview. Being knowledgeable about their products will not only impress the interviewers but also show your commitment to providing exceptional customer service.