At a Glance
- Tasks: Lead daily store operations and create a welcoming environment for customers.
- Company: Join Sstrene Grene, a family business with a focus on ethics and aesthetics.
- Benefits: Enjoy a competitive salary, 28 days leave, staff discounts, and ongoing training.
- Other info: Be part of a growing company with over 260 stores worldwide.
- Why this job: Take the next step in your management career in a dynamic retail environment.
- Qualifications: 2 years of management experience in a fast-paced retail setting.
The predicted salary is between 28800 - 38400 £ per year.
Welcome to the wonderful world of Anna and Clara. Do you love retail and customer service, and have management experience of at least 2 years in a fast‑paced retail store? Would you like to take on more responsibility and are ready for the next step in management? Sstrene Grene is looking for you as a Store Manager in our store in Newcastle! This is an exciting and varied job in a beautiful ambience and dynamic environment.
As Store Manager you will be responsible for the smooth day‑to‑day operations of the store and the overall commercial success of the store. You will set a high example for your team and be pivotal in creating a great team spirit in store.
Responsibilities:- Creating a welcoming environment for customers in the store
- Providing excellent customer service
- Ensuring the Sstrene Grene brand image is always showcased with outstanding visual merchandising and shop floor standards
- Keeping a high level of cleanliness and hygiene in the store
- Motivating staff members to meet and surpass targets
- Creating and maintaining a great team spirit in store
- Stock room management and processing deliveries
- Training new and existing staff members
- Ensure your team is up to date on store ways of working, standards, and compliance
- Maintaining health, hygiene, and safety standards whilst they are on shift and monitoring the team to make sure they are following these procedures too
- Conducting weekly and monthly safety checks in line with company requirements
- Lead the store, taking responsibility for day‑to‑day operations, stock replenishment, delegating tasks and the monitoring of store figures
- An enjoyable and supportive work environment
- Competitive Salary of up to £32,000
- 28 days paid annual leave inclusive of bank holidays
- Staff discount to treat you and your home
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role
- A confidential Employee Assistance Programme with access to counselling and other professional services
- Workplace Pension Scheme
Location: Newcastle Upon Tyne, England, United Kingdom
Job Types: Full‑time, Permanent
Have we sparked your interest? Then apply and send us your CV!
Store Manager - Newcastle in Newcastle upon Tyne employer: Sostrene Grene
At Sstrene Grene, we pride ourselves on fostering a supportive and enjoyable work environment where our employees can thrive. As a Store Manager in Newcastle, you will benefit from competitive pay, comprehensive training, and a strong emphasis on team spirit, all while being part of a family-owned business that values ethical practices and employee well-being. Join us to not only advance your career but also to be part of a growing global brand that celebrates creativity and community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Newcastle in Newcastle upon Tyne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sostrene Grene, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sostrene Grene!
We think you need these skills to ace Store Manager - Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sostrene Grene, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sostrene Grene and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sostrene Grene that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sostrene Grene
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
