At a Glance
- Tasks: Lead a dynamic team, manage stock, and create stunning displays in a fast-paced retail environment.
- Company: Join Sstrene Grene, a family-owned brand with a passion for aesthetics and customer experience.
- Benefits: Enjoy staff discounts, full training, and access to professional support services.
- Other info: Flexible hours including evenings and weekends, with excellent career development opportunities.
- Why this job: Be part of a growing company that values creativity and teamwork while making a real impact.
- Qualifications: Previous retail or supervisory experience and strong communication skills are preferred.
The predicted salary is between 20000 - 28000 £ per year.
Do you love retail, have experience merchandising and replenishing stock, have excellent customer service skills and enjoy a varied and busy role in a fast‑paced retail business? Then Sstrene Grene is looking for you as a Supervisor in our new store in Manchester Arndale shopping centre! We have two Supervisor roles: 2 × 30‑hour contracts. Previous experience in a Supervisor role is preferable.
Other Retail Responsibilities Include:
- Processing deliveries
- Sign writing
- Lead the store in the absence of the Store Manager and Assistant Manager, taking responsibility for day‑to‑day operations, stock replenishment, delegating tasks and monitoring store figures.
- Responsible for opening and closing the store when management are not in.
- Maintain outstanding store conditions and visual merchandising standards through replenishment.
- Keeping everything tidy and clean, on the shop floor and behind the scenes.
- Be actively involved in merchandising displays and areas around the store.
- Successful candidates will show strong organisational skills and have previous experience in a fast‑paced company.
- A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store.
- Assisting with deliveries and stockroom duties.
- Maintaining health, hygiene, and safety standards whilst on shift.
- You’ll play a key role in coaching and motivating team members.
- Being a confident communicator who understands how to engage and motivate others.
- Flexible in availability, with the ability to work both weekdays and weekends, as well as early and late shifts.
This is a fully flexible position which will include working evenings & weekends.
What We Offer:
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services.
- Workplace Pension Scheme.
As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment. Today, Sstrene Grene has 385 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
Supervisors - Manchester Arndale Shopping Centre, Sstrene Grene employer: Sostrene Grene
Sstrene Grene is an exceptional employer that values its employees and fosters a supportive work culture in the vibrant Manchester Arndale Shopping Centre. With comprehensive training, flexible working hours, and a generous staff discount, we prioritise your growth and well-being while you engage in a dynamic retail environment. Join us to be part of a family business that champions ethical practices and offers meaningful opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisors - Manchester Arndale Shopping Centre, Sstrene Grene
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sostrene Grene, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sostrene Grene!
We think you need these skills to ace Supervisors - Manchester Arndale Shopping Centre, Sstrene Grene
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sostrene Grene, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sostrene Grene and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sostrene Grene that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sostrene Grene
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
