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- Tasks: Lead a dynamic team, manage shop floor operations, and ensure excellent customer service.
- Company: Join Søstrene Grene, a vibrant retail brand known for its unique products and friendly atmosphere.
- Benefits: Enjoy flexible hours, staff discounts, and a supportive work environment.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact in retail.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: This role includes keyholder responsibilities and opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to the Wonderful World of Anna and Clara. Do you have a passion for retail, customer service, and leadership? Søstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments.
A Supervisor at Søstrene Grene has a busy and diverse role. Supervisor responsibilities include:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
- Creating a positive and proactive work environment for your Team, by leading with a 'can-do' attitude
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines
- Processing customer payments using the shop's Point of Sale (POS) system
- End of day cashing up and float management
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you!
24 Hrs Supervisor- Wimbledon employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24 Hrs Supervisor- Wimbledon
✨Tip Number 1
Familiarise yourself with Søstrene Grene's brand values and customer service philosophy. Understanding their approach will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team in a retail environment. Be ready to discuss specific situations where you successfully delegated tasks or resolved conflicts.
✨Tip Number 3
Research common challenges faced in retail management, such as stock management and staff training. Being knowledgeable about these issues will allow you to speak confidently about how you would handle them in the role.
✨Tip Number 4
Showcase your passion for customer service by preparing to discuss how you would create a positive shopping experience for customers. Think of ways to enhance team spirit and customer satisfaction that you can share during your interview.
We think you need these skills to ace 24 Hrs Supervisor- Wimbledon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Søstrene Grene. Tailor your application to highlight your relevant experience in retail and leadership.
Craft a Strong CV: Ensure your CV showcases your experience in fast-paced retail environments, focusing on your leadership skills, team management, and customer service achievements. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Provide specific examples of how you've successfully managed teams, resolved conflicts, and created a positive work environment in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sostrene Grene
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, delegated tasks, or resolved conflicts.
✨Understand the Retail Environment
Familiarise yourself with the retail sector, especially fast-paced environments. Be ready to discuss how you would manage workflow on the shop floor and ensure that the store is always well stocked.
✨Emphasise Customer Service
Customer service is key in retail. Be prepared to share instances where you've handled customer complaints professionally and how you created a positive shopping experience for customers.
✨Prepare for Team Dynamics
Creating a good team spirit is essential. Think about how you can foster a positive work environment and be ready to discuss strategies for training new hires and motivating your team.
