At a Glance
- Tasks: Lead a dynamic retail team and ensure smooth shop floor operations.
- Company: Join Sostrene Grene, a vibrant retail brand with a passion for customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in creating a positive shopping experience and developing your leadership skills.
- Qualifications: Experience in retail and a knack for motivating teams.
- Other info: Fast-paced environment with room for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the 24 Hrs Supervisor-Horsham role at Sostrene Grene. Do you have a passion for retail, customer service, and leadership? Sostrene Grene is seeking an exceptional Supervisor with a proven track record in fast‑paced retail environments.
Responsibilities
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
- Creating a positive and proactive work environment for your Team, by leading with a can‑do attitude.
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team.
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines.
- Processing customer payments using the shop\’s Point of Sale (POS) system.
- End of day cashing up and float management.
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
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24 Hrs Supervisor-Horsham employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24 Hrs Supervisor-Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sostrene Grene's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your passion for retail and customer service.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to create a positive work environment.
✨Tip Number 3
Prepare questions for your interviewer! Show your interest in the role by asking about team dynamics, training processes, or how they handle customer complaints. This not only shows you're engaged but also helps you assess if the job is right for you.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit your details on the Sostrene Grene site. It’s the best way to ensure your application gets noticed!
We think you need these skills to ace 24 Hrs Supervisor-Horsham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and customer service right from the start. Use your application to highlight any relevant experience and how it aligns with our values at Sostrene Grene.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Focus on your leadership skills and any experience you have in fast-paced environments. We want to know how you can manage a team effectively!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to outline your key achievements and how they relate to the responsibilities listed in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sostrene Grene
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge before the interview. Understand the latest trends in customer service and how to create a positive shopping experience. Being able to discuss these topics will show that you're passionate about the role and ready to lead a team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you delegated tasks effectively or resolved conflicts. This will demonstrate your ability to create a proactive work environment, which is key for the Supervisor role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing stock levels. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.