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- Tasks: Lead a dynamic retail team and ensure a smooth shop floor operation.
- Company: Join Sstrene Grene, a vibrant retail brand with a passion for customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a key player in creating a positive shopping experience and developing your leadership skills.
- Qualifications: Experience in retail and a knack for motivating teams.
- Other info: Fast-paced environment with plenty of room for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to the Wonderful World of Anna and Clara. Do you have a passion for retail, customer service, and leadership? Sstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments. A Supervisor at Sstrene Grene has a busy and diverse role.
Supervisor Responsibilities:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
- Creating a positive and proactive work environment for your Team, by leading with a can-do attitude
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines
- Processing customer payments using the shop's Point of Sale (POS) system
- End of day cashing up and float management
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. We look forward to hearing from you!
24 Hrs Supervisor- Harlow employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24 Hrs Supervisor- Harlow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sstrene Grene's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or resolved conflicts. We want to hear how you can create that positive work environment they’re after.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Prepare to discuss how you've handled difficult customers in the past. Show them you can keep calm and professional, even when things get tough.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to remind them of your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace 24 Hrs Supervisor- Harlow
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and customer service right from the start! Use your application to highlight any relevant experience and how it aligns with our values at Sstrene Grene.
Tailor Your Application: Make sure to customise your CV and cover letter for the Supervisor role. Mention specific responsibilities from the job description that you’ve excelled in before, like managing a team or handling customer complaints.
Be Clear and Concise: We appreciate straightforward applications! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Sostrene Grene
✨Know the Company Inside Out
Before your interview, take some time to research Sstrene Grene. Understand their values, products, and what makes them unique in the retail space. This knowledge will help you connect your experience with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully delegated tasks, resolved conflicts, or trained new hires. Highlighting these skills will show that you're ready for the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Customer service is key in retail, so be ready to discuss how you've handled difficult situations in the past. Think of specific examples where you turned a negative customer experience into a positive one. This will illustrate your problem-solving skills and your commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
